Employer stopped SSP without telling me

lcs14

I had one sick day in the previous 8 weeks, but this just went as a lost shift and I received no pay for it.

The company sick pay was definitely reduced in the May pay. It was a small amount of under £50. I'm not sure about the April one. That reflected more what I would regularly get paid, then the SSP was on top of that. Because my hours vary between 18-25, the amount I get each month varies.

chrisbur

lcs14 said:

I had one sick day in the previous 8 weeks, but this just went as a lost shift and I received no pay for it.

The company sick pay was definitely reduced in the May pay. It was a small amount of under £50. I'm not sure about the April one. That reflected more what I would regularly get paid, then the SSP was on top of that. Because my hours vary between 18-25, the amount I get each month varies.

One day sick would probably not be affecting SSP and even if it was it would not have the affect of ending entitlement at this point.
Obviously just a guess but if the company sick pay was equal to or greater than the SSP entitlement then the employer does not have to pay anything above the company sick pay, SSP is considered to be included in that.  It is possible that if they paid both and that is not their normal policy they are correcting this .  They are entitled to do this but obviously they should have advised you.  As I said just a guess so in the meantime if no answer soon I think you should contact HMRC to advise SSP has not been paid and no-one will say why.  I personally would also put in my claim for ESA explaining the situation if possible.

lcs14

So, in April, the CSP was greater than the SSP and I got both. In my contract it states I'm entitled to both CSP and SSP, and depending on how long you've been with the company, depends on how many weeks they will provide CSP. 15 weeks in the maximum and I'm entitled to that, due to my length of time with the company.

So, you think there could be a possibility they over-paid me in April, and now they are correcting that in June by not paying me either CSP or SSP? But of course, I should have been advised of this.

I put my claim for ESA in yesterday, but obviously I don't have the SSP1 to give them since my employer hasn't provided me with that.

TELLIT01

The critical thing to do is resolve the situation with your employer.  They may have stopped SSP in error, in which case they need to start paying, and there will be no claim for ESA.  Alternatively, it could be correct in which case they MUST provide an SSP1 for you to be able to get ESA.

General_Grant

lcs14 said:

Yes I was getting SSP and CSP. The CSP is based on pro-rata since I'm a part time worker.

I had wondered about this statement.  Is the CSP scheme for a full-time worker a flat rate rather than people's normal full pay?  Your part-time pay would already be pro rata to a full-time worker so saying CSP is pro rata because you are part-time seemed as though there is a flat rate rather than proportion of your regular pay.

If you were getting both SSP and CSP, then I would expect CSP to be related to your regular pay but topped up by SSP.  Because SSP is a flat rate, this could explain differences for part-timers compared with full-time.

lcs14

General_Grant said:

lcs14 said:

Yes I was getting SSP and CSP. The CSP is based on pro-rata since I'm a part time worker.

I had wondered about this statement.  Is the CSP scheme for a full-time worker a flat rate rather than people's normal full pay?  Your part-time pay would already be pro rata to a full-time worker so saying CSP is pro rata because you are part-time seemed as though there is a flat rate rather than proportion of your regular pay.

If you were getting both SSP and CSP, then I would expect CSP to be related to your regular pay but topped up by SSP.  Because SSP is a flat rate, this could explain differences for part-timers compared with full-time.

It doesn't mention on the contract if it's a flat rate for full time workers. Only that it's pro-rated for part time workers.

The CSP in April was definitely reflective of my regular pay. In May, it was under £50, so definitely not.

lcs14

TELLIT01 said:

The critical thing to do is resolve the situation with your employer.  They may have stopped SSP in error, in which case they need to start paying, and there will be no claim for ESA.  Alternatively, it could be correct in which case they MUST provide an SSP1 for you to be able to get ESA.

Yes, my view on this is that they are correct but have failed to provide the SSP1. It angers me because had they provided it as they should, my ESA could have been ready to take over from the SSP this month.

I'm hoping I will hear word from payroll today.

TELLIT01

At least you have your ESA application in place.  Once the SSP1 is sorted it hopefully won't be too long until payment is made.  What date have you applied for ESA from?  I would hope that whoever processes the claim will check the end date of SSP and start the ESA claim from that date as ESA can be backdated 3 months.  That was what we did when I worked on ESA.

lcs14

Update: finally got an answer from payroll. It was infact an error on their part and not only did they process the June pay incorrectly, the May pay was also processed incorrectly with regards to the CSP and I was underpaid, so they are backdating that. The July pay was also in the process of being done and was incorrect, so they are also fixing that before it's finalised.

So now I need to cancel the ESA application. Should I wait until they contact me, or should I get ahead of this and get in touch with them?

TELLIT01

Do you know when your SSP and CSP will actually end?  If that is going to be soon it might pay simply to allow the ESA claim to sit there and send the SSP1 in when it's available.  I would only do that if it's due to end soon.