Council Tax refund (not energy rebate)

Sirius_Minor

I have been in receipt of Housing Benefit & no other benefit due to having a total low income combined (partner & I).
Income above JSA/ESA but entitled to HB.
Received a text message from landlord (housing association) that HB has been stopped. Due to continuous errors in the past from the City Council & DWP, called landlord as I did not wish to experience those errors again.
I found out that we are no longer entitled to any benefits as the DWP has informed the council that I am now in receipt of the state pension, legally incorrect but technically correct.
Am now officially retired but not yet in receipt of any funds. Full rent is now payable & not an issue.
Due to serious errors from the council over several years, had council tax issues which with the help of this forum, was resolved & when this years bill was received, paid it in full.
What a great feeling that was.
Now for the question.
Everybody that has ever applied for/received benefits, any over-payment has to be paid back. What is good for the goose is good for the gander.Any change of circumstances/income has to be provided to those providing benefits. As the DWP & HMRC now do this automatically via computer, feel that the same should be applied by the benefit providers.
Using the benefit calculators provided by various organisations including MSE, it seems that I have overpaid this years Council Tax bill by £300.
Can I legally claim this back?

[Deleted User]

As with anything, if you believe an error has been made, you can put in a complaint with a view to having it rectified if you're correct.

Sirius_Minor

Deleted_User said:

As with anything, if you believe an error has been made, you can put in a complaint with a view to having it rectified if you're correct.

Not an error. It seems to be correct. The problem now is that after calling landlord, who were very understanding, passed on contact details for the Revenues & Benefits team at the city council. Called them & the error was one of clarification in the fact that I was calling regarding HB, yet they talked about the calculation used.
After checking both MSE's & landlords benefits calculator (both said exactly the same, no benefits, but a major reduction of Council tax).
Called the council back a short time ago & the call was warm (no abuse whatsoever by either party).
It was confirmed that the discrepancy being queried by the council employee was the actual calculation used & he had passed it over to a manager to look into. It was also stated that he was talking about the council tax.
It was then stated that a letter was sent out dated 10th June detailing that the council tax support has not been stopped & that it was further reduced (to the amount stated by those benefits calculators).
Once I heard that I then asked if I am legally entitled to claim a refund. He neither confirmed or denied that a refund can be claimed as I will have to wait for the query to be looked into & confirmed.
Will just have to wait & see what that actual states when we receive it. One thing I will not accept is a credit on future bills.