Barclays to shut a further 27 bank branches by the end of August

Barclays Bank has announced a further round of branch closures, with 27 more outlets set to shut by the end of August. Below we detail which branches are impacted and alternatives if you still want face-to-face banking. 

Read the full story here:
'Barclays to shut a further 27 bank branches by the end of August - check if yours is closing and what the alternatives are'

Click reply below to discuss. If you haven’t already, join the forum to reply.

Comments

  • Rob5342
    Rob5342 Posts: 1,449 Forumite
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    It's amazing that there are so many still open really, it must be a massive cost for something that most people never use.
  • adamp87
    adamp87 Posts: 862 Forumite
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    Rob5342 said:
    It's amazing that there are so many still open really, it must be a massive cost for something that most people never use.
    Because I believe they still do tasks back of house don’t they? Ours is only open to customers 3 days a week but there’s people in Mon-Friday.

    Its one of the only banks here and is pretty much the business bank for all local businesses - it’s always busy on a morning as a result and with elderly people.

    So many people visit with much older phones and/or without access to computers and such so it’s a vital service for those people. 
  • Brie
    Brie Posts: 9,872 Forumite
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    Rob5342 said:
    It's amazing that there are so many still open really, it must be a massive cost for something that most people never use.
    every time I go into any bank there's a massive queue so I don't see how it's a case of "most people never use".
    "Never retract, never explain, never apologise; get things done and let them howl.”
  • RogerBareford
    RogerBareford Posts: 511 Forumite
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    Brie said:
    Rob5342 said:
    It's amazing that there are so many still open really, it must be a massive cost for something that most people never use.
    every time I go into any bank there's a massive queue so I don't see how it's a case of "most people never use".

    It would be interesting to see the stats on this because i wouldn't be surprised if over 50% of people visit a branch less than once a year.
  • Rob5342
    Rob5342 Posts: 1,449 Forumite
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    edited 1 June 2022 at 7:55PM
    Brie said:
    Rob5342 said:
    It's amazing that there are so many still open really, it must be a massive cost for something that most people never use.
    every time I go into any bank there's a massive queue so I don't see how it's a case of "most people never use".

    It would be interesting to see the stats on this because i wouldn't be surprised if over 50% of people visit a branch less than once a year.

    There are some statistics here, most people (60%) use a branch less than once a year or never use one.


  • Bigwheels1111
    Bigwheels1111 Posts: 2,357 Forumite
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    I must admit I don’t think I’ve been into a bank for 3 years now.
    To pay in money ( cash ) I’ve used post offices as they open early and close later.
    I have multiple bank accounts as some are not affiliated with the post office, So I just load one that is and transfer to money.
    Where I live there was, Halifax, HSBC, Barclays, NatWest, Lloyds, Nationwide and Santander.
    Only Barclays, Nationwide, Lloyds, NatWest left.
    In say 5 years there will be no banks left.
    Just a post office for eg, that deal with all banking.
  • adamp87
    adamp87 Posts: 862 Forumite
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    I actually think the way forward will be those facilities talked about where banks share space. It’s clear the useage since digital banking came into play is massively down.

    However work still goes on in these physical banks and particularly they are there for business banking, which is really why those that remain are there in certain areas.

    That and the fact many banks still have some processes or policies in place where you physically need to go into one, and that portion of the population that don’t do their banking over a phone and such, still need to be catered for.

    The post office allowing banking activities really has given the post office more importance and strength in keeping stores open to I think.
  • username
    username Posts: 652 Forumite
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    adamp87 said:
    I actually think the way forward will be those facilities talked about where banks share space. It’s clear the useage since digital banking came into play is massively down.

    However work still goes on in these physical banks and particularly they are there for business banking, which is really why those that remain are there in certain areas.

    That and the fact many banks still have some processes or policies in place where you physically need to go into one, and that portion of the population that don’t do their banking over a phone and such, still need to be catered for.

    The post office allowing banking activities really has given the post office more importance and strength in keeping stores open to I think.
    Certainly a shared space, with an enquiry desk and ATMs belonging to that specific individual bank so that you can carry out bank-specific transactions would be useful when if a branch closes.

    I'm surprised the UK isn't like it is abroad, where by banks do have fleets of their own ATMs in public areas such a shopping malls et where their clients can access/manage account information etc.

    As for post office banking being the panacea, it is very variable in service quality, and I don't think I have ever been to a post office wherethere  hasn't been a queue five deep with someone in front trying to post the entire ebay warehouse.

    HSBC has shut the branch in my town and I had some old notes I found in a draw to get rid of. I was in town anyway I thought I'd give it a go.

    This branch often has a queue to the outside and I had a bit of time to kill, so lined up and all looked good until I presented the notes, about £200s worth and said I wanted to deposit it into my account.

    Cue grunt and we don't accept these here and told to go to the bank, not even an option just to switch the old notes for newer £20s.

    I did search online beforehand and even on the MSE site says it is something they do, but it was pointless arguing the point.

    If this had been an HSBC branch it would have been gladly accepted and duly deposited. But no doubt the subpostmaster was not well versed in their own procedures and left me with a poor impression.
  • Katiehound
    Katiehound Posts: 7,525 Forumite
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    We have lost both Barclays & TSB this year.
    saw a poster advertising Barclays in the library x3 mornings each week
    TSB in SA one whole day per week- you can not pay in cash or take it out, think that will be the same with B, but you can get advice & pay bills.
    Being polite and pleasant doesn't cost anything!
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  • RogerBareford
    RogerBareford Posts: 511 Forumite
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    IanManc said:
    A Barclays branch near where I live is one of the 27 listed for closure. I used to use it perhaps ten times a year, but pass it every day. Whenever it is open the queue for the counters stretches across the banking hall, through a foyer and along the pavement outside.

    The branch is open until 3.30, but the counters supposedly close at 2.30 each day. However, what really happens is that the queue is closed at 2.30, and the counters remain open until all the people in the queue have been served, which can be as late a 3pm.

    People who don't want the counters but wish to speak to someone are directed to wait to see staff who sit at desks in the banking hall. There are chairs available customers waiting to be seen, but there are always more people waiting than there are chairs. It is a long wait.

    Barclays say the branch is being used less. That's a straight up lie.

    Presumably they were once open later than 2:30/3:30 so it might be less people are using it but now, but have a shorter timeframe to use it in so it appears to be more as they all come in a shorter time frame?
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