Asda refund and customer services

guitarmanste

i did an online shop with asda which didnt turn up phoned customer services and spoke to a lady with very strong eastern European accent who was very very difficult to understand i just got the part where she said go back onto site and confirm order again which i did and low and behold i was charged twice for my shopping leaving me £100 out of pocket which is very hard when you are on a tight budget,phoned again got another lady same accent saying send screenshot of my bank account showing transactions i did this still no money put back into my account a week later,dont think ill bother again,anyone know what morrisons online shop is like

mumf

Asda customer service is awful. We use Tesco. Excellent service.

guitarmanste

thanks ill try tesco,im still having problems getting my refund from adsa