Sent forms off, certificates sent back to me in France

jenban25

Nothing happened on the due day, 4 weeks after my birthday (23rd May).  Live in france, which makes it almost impossible to ring them. Gave them all of the information needed to pay into my bank in France.  Did not get a letter of intent, should have been sent to my mothers house in Norfolk as this is the my postal address in the UK.  But all of my other mail is sent to my address in France.  Read on this site that I should have been given a number to quote to them, did not receive this.

I also have a claim ongoing with them for my husband, who died some 10 years ago.  Believe that I am entitled to some of his pension have only just found out about this, so have sent two letters off to them, both registered post, not even an acknowledgment.

Flugelhorn

who are you claiming a pension off?

xylophone

You are claiming a UK state pension? You have just reached State Pension Age?

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/501316/ipc-br1-gov-nsp.pdf

You  filled in the above and sent it with your birth certificate, marriage certificate and your husband's death certificate?

Those are the certificates which have been returned to you in France? 

According to the form

1. We will tell you when we will make the first payment and how much it will be for in £ sterling. You can check your payments on account statements. The statements may show your National Insurance number next to any payments we have made. If you think a payment is wrong, get in touch with us straight away. 

Note also

We will consider your claim for State Pension. This usually takes around 8 weeks from the date we receive your claim. 

I also have a claim ongoing with them for my husband, who died some 10 years ago.  Believe that I am entitled to some of his pension

Even if so, you would not have been able to claim it until you reached State Pension Age.

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/181235/derived-inherited-entitlement.pdf

There have been delays in paying pensions to new claimants even in the UK.

Marcon

jenban25 said:

Nothing happened on the due day, 4 weeks after my birthday (23rd May).  Live in france, which makes it almost impossible to ring them. Gave them all of the information needed to pay into my bank in France.  Did not get a letter of intent, should have been sent to my mothers house in Norfolk as this is the my postal address in the UK.  But all of my other mail is sent to my address in France.  Read on this site that I should have been given a number to quote to them, did not receive this.

I also have a claim ongoing with them for my husband, who died some 10 years ago.  Believe that I am entitled to some of his pension have only just found out about this, so have sent two letters off to them, both registered post, not even an acknowledgment.

Who is 'them' ?