Help with possible overpayment 20/21

zebramolli

Hello,

My tax calculation for 2020/2021 still hasn’t been done by HMRC, I pay my tax via PAYE deductions with my employer.  I have the app and kept checking when it would be finalised as I’m pretty sure I’m due a small refund after using the Martin Lewis tax calculator.

I rang in January to chase and was advised it had to be dealt with any another team and they had a time of 8 weeks to contact me with an outcome, this came and went so I called them again after 9 weeks in March.  They apologised apparently the work order hadn’t been picked up by the other team, it would be resubmitted and marked as urgent please wait another 8 weeks 🙄.   Guess what… yep that 8 weeks past and nothing, so I called again last week to be told they can’t see what’s happening but they will raise it again!  I submitted an online complaint last Tuesday but so far have received no communication back other than an acknowledgement once I completed the complaint form.

Does anyone have any advice as to how to get them to just do the calculation?  I don’t think I’m a particularly difficult case I only earn slightly over my tax free allowance, I do sacrifice part of mine to my husband under the married tax allowance, and I’ve never been self employed.

Thanks for any help!

Dazed_and_C0nfused

Why do you think you are due a small refund?

And how small is small?

zebramolli

Approximately £160 this is based on using the earnings, tax paid and tax code listed on the HMRC app.  Putting them into the tax calculator on this shows I should’ve paid around £160 in tax but I paid £328 for 20/21.

Dazed_and_C0nfused

You cannot assume that the tax code used during the year will be appropriate once the tax year ends.

If it's the emergency code, 1250L in 2020:21, it may well be but not otherwise.

Can you give another reason why you think you have overpaid?

Or even post your taxable income details and tax code for 2020:21 from your P60.