Link Financial 14 May at 9:50AM in Bankruptcy & Living With It 7 replies 132 views

Chrome020

Hello, I've been discussing my credit accounts that Link Financial have for me, I called in relation to my discharge from bankruptcy and asked for information on their data controller to update the accounts on my report.

I was flabbergasted when they told me it stays as default which is correct, but they told me the balance stays until the default runs the 6 year course and they just don't ask for any money... I know that's incorrect for them to say that, has anyone any advice

Chrome020

https://ico.org.uk/ESDWebPages/Entry/Z2016543
Is anyone able to confirm if this is the correct Information for them? The ico website lists a few Link Financial companies.
Also if I send a letter direct to their data controller, how should I proceed? They have 5 accounts for me would I need to do 5 separate letters?

sourcrates

Any qualifying debt vested in your bankruptcy, on discharge, should show as defaulted, with a default date no later than the date you went bankrupt, it should show as a zero balance, and marked in such a way to show the debt is no longer owed, so settled, or satisfied will suffice.

Link are well aware of the rules, one letter, state the five account numbers, refer them to the guidance, ask them to sort it, or you will escalate to the ICO, who have the power to fine firms that are non compliant with guidance.

They have 8 weeks to put things right.

Chrome020

sourcrates said:

Any qualifying debt vested in your bankruptcy, on discharge, should show as defaulted, with a default date no later than the date you went bankrupt, it should show as a zero balance, and marked in such a way to show the debt is no longer owed, so settled, or satisfied will suffice.

Link are well aware of the rules, one letter, state the five account numbers, refer them to the guidance, ask them to sort it, or you will escalate to the ICO, who have the power to fine firms that are non compliant with guidance.

They have 8 weeks to put things right.

Thank you for the detailed reply, I have found a template letter on this forum and on DebtCamel which I will use and send it via recorded delivery.

I was shocked that was the advice from 3 people, call handler then apparently supervisor and manager...

JonVarnas

That;s why you should never speak to debt collectors on the phone...they're full of crap

Chrome020

JonVarnas said:

That;s why you should never speak to debt collectors on the phone...they're full of crap

Haha. I definitely won't consider it for the others that haven't updated my file yet.

Mckenna

Link are absolute rogues, sadly 2 of my accounts are with them. And they have continued to place defaults onto my credit file well beyond my bankruptcy (discharge in 3 months)
they have said they are entitled to do so until discharge which makes no sense as they will have to remove them all back 12 months! 

sourcrates

Mckenna said:

Link are absolute rogues, sadly 2 of my accounts are with them. And they have continued to place defaults onto my credit file well beyond my bankruptcy (discharge in 3 months)
they have said they are entitled to do so until discharge which makes no sense as they will have to remove them all back 12 months! 

They are just monthly status updates of your original default, the original default should be dated pre-bankruptcy, and will stay on file for 6 years.