We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Haven’t received guaranteed pre-approved APR Rate

Hi,

I’ve recently been looking for a loan to consolidate an existing loan and carry out home renovations to the sum of 15-18k and settled on a pre-approved 100% guaranteed apr of 3.9% with rate setter over 4years yet when I’ve accepted this, submitted my docs the rate jumped up to 19.8% when they’ve asked for my signature. 

I’ve asked rate setter about this and say I should get the lower rate so they’ve raised a complaint, any ideas why this happened and or how I can resolve this quickly? 

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It'll have happened when they did final checks. There should be wording to this effect in the offer.

    You can't resolve it unless they're feeling generous and are willing to lower the rate.
  • Dare I ask what is the point of the pre indication checks then on loans and cards? Because majority of mine say 90% and above chance of getting a stated rate then theres always the caveat that 50% of applicants get the rate… very misleading. But I also thought the the whole purpose was to get the stated pre-approved rate? And it’s guaranteed..otherwise I wouldn’t of applied. 

    Plus I don’t understand why I can’t get the better rates anyhow my credit rating is rated excellent, I make regular payments and never missed payments so I’m just stumped as to the struggle..
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The pre indication checks give you an idea of what you may get. The result cannot be guaranteed until you apply.

    Your credit rating isn't a factor in lending - that's just a rating the CRAs give for entertainment purposes..  If you're carrying existing debt, are looking to borrow more and need to consolidate, you're always going to be a higher than normal risk.
  • MrFrugalFever
    MrFrugalFever Posts: 1,246 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper

    Was this check done via ratesetter direct?
    Good luck with the complaint, I hope they revert your APR back to 3.9%.
    Save £5k in 2024 challenge #32
    Saved Total = £4,377.61 / £5,000

    Secured/Unsecured loans x 1 
    Credit Cards x 7 (total limit £35,500)
    Creation FS Retail Account x 1
    0% Overdraft x 1 (£250)
    Mortgage Outstanding - £139,518.69 (Payment 4/360)
    Debt = £513.00 (0%APR) + £1,912.50 (0%APR) @ £112.50pm

    Charity fundraising goal for 2024 = £1,000 for animal rehoming / dog fostering etc
  • F1shyFingers
    F1shyFingers Posts: 39 Forumite
    10 Posts
    Dare I ask what is the point of the pre indication checks then on loans and cards? Because majority of mine say 90% and above chance of getting a stated rate then theres always the caveat that 50% of applicants get the rate… very misleading. But I also thought the the whole purpose was to get the stated pre-approved rate? And it’s guaranteed..otherwise I wouldn’t of applied. 

    Plus I don’t understand why I can’t get the better rates anyhow my credit rating is rated excellent, I make regular payments and never missed payments so I’m just stumped as to the struggle..
    I agree that the idea of being pre-approved is nonsense if you're not guaranteed to get the loan or credit card.

    This is, however, the market you're getting into.

    Just did a quick check on Clearscore and the bumpf says

    You'll get this product if you apply for it, as long as you pass any additional lender checks and all the details you have given us are correct. This is why pre-approval is not guaranteed.

  • Dare I ask what is the point of the pre indication checks then on loans and cards? Because majority of mine say 90% and above chance of getting a stated rate then theres always the caveat that 50% of applicants get the rate… very misleading. But I also thought the the whole purpose was to get the stated pre-approved rate? And it’s guaranteed..otherwise I wouldn’t of applied. 

    Plus I don’t understand why I can’t get the better rates anyhow my credit rating is rated excellent, I make regular payments and never missed payments so I’m just stumped as to the struggle..
    Had the very same argument with MBNA a couple of years ago - wanted 15k for a loan had the affordability and got declined for 2.8 rate despite high credit score. as many people are correctly saying on this forum an individual credit score is becoming a waste of time.

    When questioned they could not give a justified answer and would not overtur.n, in the end I went to Tesco and got approved at 3.4 with no hassle at all
  • MattMattMattUK
    MattMattMattUK Posts: 9,521 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Dare I ask what is the point of the pre indication checks then on loans and cards? Because majority of mine say 90% and above chance of getting a stated rate then theres always the caveat that 50% of applicants get the rate… very misleading. But I also thought the the whole purpose was to get the stated pre-approved rate? And it’s guaranteed..otherwise I wouldn’t of applied. 

    Plus I don’t understand why I can’t get the better rates anyhow my credit rating is rated excellent, I make regular payments and never missed payments so I’m just stumped as to the struggle..
    Had the very same argument with MBNA a couple of years ago - wanted 15k for a loan had the affordability and got declined for 2.8 rate despite high credit score. as many people are correctly saying on this forum an individual credit score is becoming a waste of time.

    When questioned they could not give a justified answer and would not overtur.n, in the end I went to Tesco and got approved at 3.4 with no hassle at all
    Credit scores are not becoming a waste of time, they are and have always been a waste of time. Some of thr things that increase the pointless scores are things which lenders would view as making the individual less creditworthy. 
  • Sncjw
    Sncjw Posts: 3,529 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Also when you think about it your adding debt to the current debts you have. They will be assessing you on affordability and risk of all the debt combined as there's no garuntee you will pay the current debt off. 
    Mortgage free wannabe 

    Actual mortgage stating amount £75,150

    Overpayment start date 1/3/23.

    Starting balance £66,565.45

    Current balance £63,787.16

Meet your Ambassadors

Categories

  • All Categories
  • 346.2K Banking & Borrowing
  • 251.2K Reduce Debt & Boost Income
  • 451.2K Spending & Discounts
  • 238.3K Work, Benefits & Business
  • 613.5K Mortgages, Homes & Bills
  • 174.6K Life & Family
  • 251.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.