What should I do? I need to quit my job ASAP ...

Marcon

accidentalglixch said:

I've been employed by this company since February this year and it's been the worst time of my life.



Will need to work back time used for toilet breaks outside of scheduled breaks (never have I ever worked anywhere for this...I get bad bellies often where i spend 10+ mins on the loo and they know this...or should do) 

Have you actually told them and did you make this clear at the time you were appointed? Otherwise it's very unlikely they know.

Undervalued

As I suggested in your earlier post you need to establish if your various ailments constitute a disability. If they do and your employer is made aware (or should reasonably be aware) then they must, by law, make "reasonable adjustments".

That said, reasonable adjustments don't go as far as many people fondly imagine. Many employers are very good in this respect and actually go far further than the law would require. However that sometimes leads people to think that all must do the same.

Are you a member of a trade union? Failing that, does your house insurance provide free legal advice? Many policies do and not everybody realises that they have some cover.

Jillanddy

I hope that clears some stuff up for you all!

No, not really. Whatever your husband does for a living, that is no excuse for (a) assuming quite ridiculously that the entire world of employment (or anything else) works exactly the same everywhere or in accordance with his wishes; or (b) blaming you for having a job that has different requirements and demands. How very inconvenient for him that an occasional (or even frequent) eating into the evening by as much as a whole 30 minutes means that you all can't do things. What happened to the entire of the rest of the evenings? And perhaps he could do those things instead of sitting downstairs "looking after the dog" whilst you sit upstairs working. As a long time owner of dogs, and with nobody else to sit around "looking after the dog" while I work, I have observed that the dog looks after itself quite happily without any male supervision. 

If he genuinely relies on your income then he needs to get supportive of you staying in employment. If he can't or won't do that then he needs to step up and get more hours or more work to pay for everything, then you can sit around looking after the dog to your hearts content. 

Unfortunately, the areas of work in which your are skilled and experience appear not to suit the types of work that are available to you given your underlying health conditions. And the types of work that are available that meet your requirements are always going to be limited - now that the pandemic is "over" all the hype about home working forever is gone, the push for many is to be in a workplace at least some if not all of the time, and based on what you have said here and elsewhere, your skill base for the very limited opportunities for higher paying / level work from home opportunities is simply not there. So at the very least you would need to retrain / seriously improve your skills. Those things aren't likely to happen unless you devote time to them, more than a few hours or days, and you will really struggle to do that on top of working. Something has to give - and right now that something is most likely going to be you, and then what will your husband do???

Diamandis

I understand its not easy. I'm currently also doing similar work from home due to circumstances (I'm a wheelchair user and have just spent 6 months in hospital) but you also have to look at it from the employers perspective,  you've been there 3 months, have already been off sick, are taking lots of time away from your desk, aren't doing the job as well as they need you to. Its really rough but if you're really not able to work from home and can't go out to work, it might be that you're just not fit enough to work. You really need to have a sit down conversation with your husband about what you do if that is the case, even if you're able to now, are you going to be able to in future? You could also look at claiming PIP if you don't already. 

MattMattMattUK

accidentalglixch said:

I've been employed by this company since February this year and it's been the worst time of my life.

I'm honestly so close to quitting but I can't get another job. I've applied to 40+ in 2 months (I have to work remotely due to health and not a lot out there that is suitable for what I need) No luck with this job search and I'm heading for a mental breakdown I can't cope with it anymore.

I can't take SSP because it doesn't cover half of my bills on top of the other things I pay for.

My job is wrecking my marriage - because I finish 30 minutes after my shift.
My husband ignores me if I finish late and then has a go at me because of my work. Then we don't talk to each other. The same thing happens the next night.
He tells me to hang up mid-call or refuse to pick up since it doesn't state in my contract that I have to take these calls.

Your job is the least of your worries, you need a new husband!

accidentalglixch

A lot of recruiters have contacted me and given me some advice about what roles would suit me so I am trying to work on those skills.

I Have been asking for an Occupational health appointment at work for 2 months to talk about arrangements as I was told to by my other Team Leader. Nothing was done so I asked if it was still going ahead, was told by 2 staff members that it's still going ahead. Then on Friday, I spoke with my Team Leader and they said "Nope you don't need one" so now I have had to go through a normal agent for them to ask someone else higher up to assess if I need one or not again - and from the normal agent, he came across as if we didn't have any occupational health teams so i'm not overly optimistic that this stuff can be worked out.

@Jillanddy Our dog is actually a puppy still and still in the phase of biting things, and eating stuff he shouldn't (we've put everything away and still gets to stuff so he needs eyes on him but slowly we are allowing him to be without supervision) . He doesn't mind me finishing late once or twice but every single evening I am finishing late.

I have decided to re-train in something but it's going to take a long time before I get there. But I am hopeful. 

@Diamandis
It's just the targets are so unattainable to the calls I actually get, they want me to solve super complex situations in less than 7 minutes. I went over my transfer-to-another-department percentage because I kept getting customers call through technical for an issue that only the billing team can sort, the customer's reasoning was because they couldn't be bothered to wait 30mins in the que (I get that, it is annoying!) but I'm just not trained and allowed to sort billing queries out. 
I have to make outbound calls if elderly people don't have a mobile phone to call back on because the test I run needs a clear landline for me to diagnose the issue, I have to call back to go through fixes 

It's not just me who's finding this job's targets unattainable, everyone (6+ people) in my training group are finding this. 

I've asked my husband what I should do , he says stay until I find something or they fire me - I've said but what if they fire me before a job he's like "F-k them , they treat you awful" and have said sorry about having a go at me with finishing late. 

Jillanddy

Our dog is actually a puppy still and still in the phase of biting things,

I know this wasn't the point of the post, but your dog is a juvenile adult - it's not a puppy at more than six months. It shouldn't be biting things, and should be well past the chewing stage. 

But back to the subject - it does not matter whether they have an occupational health department or not. Are you disabled? Yes. You have asked for reasonable adjustments? Yes. then they have to consider them. Contrary to many peoples beliefs, they don't have to implement adjustments if they can show them to be unreasonable. But they do have to look at adjustments and consdier them. I think that instead of speaking to people you need to be putting all this in writing and keeping evidence. It's too much to think you might be in a union? 

accidentalglixch

I know this wasn't the point of the post, but your dog is a juvenile adult - it's not a puppy at more than six months. It shouldn't be biting things, and should be well past the chewing stage.  

@Jillanddy - actually because we have a labrador "it is fairly normal for a Labrador to continue to chew quite destructively up until around his second birthday." although he has his adult teeth, they can still be 'teething' and experience teething pains still. Also, he is very inquisitive and have been known to have random stuff in his mouth that we didn't even know they were there or would think he'd be used to...like chewing the cushions of our sofa when we weren't there for 30 mins to tidy (with us checking on him a lot) . He's also found a face wipe in a room that was 'clear' (I pulled everything out didn't see it at all) maybe he got it from the gap of the wardrobe but wouldn't be from me or hubs and we're the only people here could've been previous owners.

Back to health, 
A lot of these conversations about health were over Team calls so not much has been in written evidence at all so I have nothing to show. I've not asked for anything unreasonable if I am honest and not in a union with anyone.  
 

Jillanddy

That wouldn't be the standard advice - it is normal for any dog to continue chewing (things he shouldn't) if they aren't trained correctly, are bored, or have too much energy (not enough walks and brain games). He needs to be understanding what he is allowed to chew and what he isn't - they don't learn that suddenly when they are two. The habits now will be the ingrained behaviours in another 6 - 12 months, and then it is much harder to change them. 


You need to get evidence - start emailing and getting responses, or, most phones have a handy record function. Technically you cannot use a recording especially if it is done without permission, but in reality transcripts of recordings can be powerful incentives to settle if it comes to a claim.

What you think is reasonable and what an employer thinks is are often not the same thing, and what a court might think of either is yet another perspective. I try not to second guess. I would suggest that since you are not yet in any form of dispute you join a union very, very fast. And stay in the union, even if you leave this job. Unions have qualifying periods for legal assistance (but you may get some advice and representation from a lay official before that), and it is too late to discover why you should have joined one after you realise you need one. Unions should be for life and not just for Christmas - to paraphrase the catch line. 

accidentalglixch

That wouldn't be the standard advice - it is normal for any dog to continue chewing (things he shouldn't) if they aren't trained correctly, are bored, or have too much energy (not enough walks and brain games). He needs to be understanding what he is allowed to chew and what he isn't - they don't learn that suddenly when they are two. The habits now will be the ingrained behaviours in another 6 - 12 months, and then it is much harder to change them. 

Lmao - he is trained, not bored and doesn't have too much energy. Not all dog breeds grow up the same. There's ons and tons of articles about Labrador stages saying same thing. We've done that training with him since day one i'm not saying he is expected to instantly stop at age 2 I'm just proving the point that he's still teething as it's normal. 

and yeah - why we're training him now... I'm not even trying to argue but everyone's misconceptions around each dog beed and their stages needs to change and I'm just trying to give correct information (found online not because I am a professional) . But it's true, Labradors take longer than a small dog to grow up and so milestones happen at different times




Anyhoo ... 
I'll take a look for some unions and make more of a record with each time about this. I've just never been anywhere where it's so much hard work to try and be honest with them about my health and just to at least talk about options.

Last workplace, no issue spoke to someone within 3 weeks, sort, arrangements made. No issue