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Doorstep visit from resolvecall

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Am looking for bit of advice
I had doorstep call from resolvecall yesterday and letter 2 weeks ago
asking to call office regarding a debt of amount £2814.40 on behalf of arrow global I don’t recall this debt it may be a very old debt at previous address maybe over 10+ years 
please can anyone help me with this matter

Comments

  • RAS
    RAS Posts: 35,614 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The door-step caller had no more right to rights than a chocolate teapot. it sounds like this debt is statute barred.

    In which case, nothing to stop resolvecall asking you nicely to pay it.

    And absolutely no requirement for you to pay it or legal action that you cannot wholly defend.

    Get a copy of the  statute barred template letter from the stickies at the top of the forum and send it to resolvecall.

    Debt-Free Wannabe Sticky - Provit & Statute Barred Letters, Defaults, Help and Guidance, All Here... — MoneySavingExpert Forum


    If you've have not made a mistake, you've made nothing
  • sourcrates
    sourcrates Posts: 31,582 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Agree with the above, if you use the search facility on here, you will find tons of useful information on Arrow Global, and Resolvecall.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • EssexHebridean
    EssexHebridean Posts: 24,424 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 11 May 2022 at 10:32PM
    And if your doorstep caller returns - instruct him in no uncertain terms that he is not welcome anywhere on your property and should leave immediately, and then shut the door. 
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    £100k barrier broken 1/4/25
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  • Hi just received a letter today off resolvecall that has been sold on to them from a company called interum uk 
    the debt they are chasing must be roughly nearly 15 years old 
    So I would think it’s statute barred 
    So just asking for advice when they knock my door 
    thanks
  • RAS
    RAS Posts: 35,614 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Intrum have a complex business structure that includes Crapquest. If you check these threads, you'll see that they have both been busy recently trying to resurrect old debts they were assigned in 2023.

    Have you paid or made written acknowledgement of this debt in the last 6 years?
    If you've have not made a mistake, you've made nothing
  • sourcrates
    sourcrates Posts: 31,582 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    I doubt it will have been sold to Resolvecall, they are simply collection agents and will be working on behalf of Intrum.

    Best not to engage with these people at the door, although they have zero authority to do anything, print off a couple of copies of the statute barred letter, send one to Resolvecall, and one to Intrum.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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