Cleaning up credit file lowell wont close accounts

Hi all.

My bankruptcy ended on 26th april 2022.

I have 4 creditors defaulting me still, of which ive been trying to get the accounts marked as closed or settled since the start.

This is the reply i had off lowell.

have asked for the default on your Credit File to be updated to partially satisfied as of 26/04/2022.


From the date you went insolvent (26/04/2021) it will show as a default on your credit file for 6 years.

 You will not be contacted by Lowell for repayment on these accounts.

The other creditors are JD williams and british gas 

Both keep promising call backs but are not responding at all.

Does anyone have any advise on how to go about this.

Ive lost the will with it now.

Ive sent tens of emails each, phone calls, letters and nothing at all.

The only response i had today was from lowell which i posted above.

Thankyou all


  • flipflopflo
    flipflopflo Posts: 485 Forumite
    First Anniversary First Post Name Dropper
    edited 10 May 2022 at 10:34PM
    Just sit back and give it a rest for now, take time to enjoy your freedom.  You’ve only just been discharged so just give them a chance to do it automatically, it usually takes a month or two depending on when things are updated. If they’ve not done it off their own backs in a couple of months then send out the credit file clean up letters then. Make sure you print out proof of your discharge from the IS website as it disappears after three months. 

    I assume you followed the Debt Camel websites instructions and their letter. 

Meet your Ambassadors


  • All Categories
  • 343.7K Banking & Borrowing
  • 250.2K Reduce Debt & Boost Income
  • 450K Spending & Discounts
  • 235.9K Work, Benefits & Business
  • 608.9K Mortgages, Homes & Bills
  • 173.3K Life & Family
  • 248.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards