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Please advice for letter explaining mental health

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  • So, I did send the letters asking for debt write off to all my creditors yesterday, and I also had sent the same letter via e-mail to the creditors that had an email address available in public (not all did!) to expedite the issue. 

    I also filed affordability complaints for mis sold credit to two payday loans I had (one is paid off, one im still paying), just in case I could get some of the interest back.

    A couple of my creditors have already answered my emails acknowledging my requests and my biggest creditor which is wescot (managing my NatWest loan, I have an outstanding amount of 14548 with them) have asked for more info and evidence so that they can make a decision. I sent wescot copies of my mental health diagnosis and my medications, it is good that I keep all this! and also from my PIP decision letter. All my medical evidence mention vulnerability and impulse control as well as excessive expending as a coping mechanism so I might have a slight chance of them actually listening to me!

    MrLender asked for all my bank statements and credit report from the time they gave me the loan. The cheek of them... they accessed my credit report previous to giving me the loan AND they were granted access to check my bank transactions! Not an issue... I sent all they asked for. 
    TOTAL DEBT JUNE 2019: £38,233.87 Aiming debt free mid 2023. All bad debt written off / paid by January 2023. No missed payments in 2023. Only one active credit card to pay off! I DID IT 🎉
  • MMPhi123
    MMPhi123 Posts: 16 Forumite
    Fourth Anniversary 10 Posts
    So, I did send the letters asking for debt write off to all my creditors yesterday, and I also had sent the same letter via e-mail to the creditors that had an email address available in public (not all did!) to expedite the issue. 

    I also filed affordability complaints for mis sold credit to two payday loans I had (one is paid off, one im still paying), just in case I could get some of the interest back.

    A couple of my creditors have already answered my emails acknowledging my requests and my biggest creditor which is wescot (managing my NatWest loan, I have an outstanding amount of 14548 with them) have asked for more info and evidence so that they can make a decision. I sent wescot copies of my mental health diagnosis and my medications, it is good that I keep all this! and also from my PIP decision letter. All my medical evidence mention vulnerability and impulse control as well as excessive expending as a coping mechanism so I might have a slight chance of them actually listening to me!

    MrLender asked for all my bank statements and credit report from the time they gave me the loan. The cheek of them... they accessed my credit report previous to giving me the loan AND they were granted access to check my bank transactions! Not an issue... I sent all they asked for. 

    Apologies to revive an old thread, but how did you get on with this? I'm in a similar position myself. I also have Autism and ADHD, and Wescot holds about 50% of my debt and I'm under their special team as I declared my disabilities. I've sent a big letter in an email detailing all my issues and where they stem from, requesting a write-off. I guess you don't know if you don't try!
  • Hi! Don’t worry I’m happy to answer. I had two debts written off. The rest did not agree but offered me either a reduced amount (I have paid two off with reduced amounts) or a personalised payment plan. It’s been easy as I said I don’t do well on the phone so I’ve done everything either by letter or by email. I haven’t felt pressured or ashamed and it’s been a positive experience. If you do it, keep a copy of ALL letters and emails you send a receive and keep making token payments (I was paying £1 to each creditor) while you wait for their answers as they can’t take you to court for non payments as you show willingness to continue paying and to communicate with your creditors :)
    TOTAL DEBT JUNE 2019: £38,233.87 Aiming debt free mid 2023. All bad debt written off / paid by January 2023. No missed payments in 2023. Only one active credit card to pay off! I DID IT 🎉
  • MMPhi123
    MMPhi123 Posts: 16 Forumite
    Fourth Anniversary 10 Posts
    Hi! Don’t worry I’m happy to answer. I had two debts written off. The rest did not agree but offered me either a reduced amount (I have paid two off with reduced amounts) or a personalised payment plan. It’s been easy as I said I don’t do well on the phone so I’ve done everything either by letter or by email. I haven’t felt pressured or ashamed and it’s been a positive experience. If you do it, keep a copy of ALL letters and emails you send a receive and keep making token payments (I was paying £1 to each creditor) while you wait for their answers as they can’t take you to court for non payments as you show willingness to continue paying and to communicate with your creditors :)
    Ah thank you for this, I'm already on a payment plan but it's just so overwhelming. I have Autism and ADHD like yourself and just didn't have the capacity when I signed up for all this stuff. Now I'm medicated life is so different. I've written letters and will see what happens, don't ask you done get right? I'm so glad some of your creditors were good. What happened with Wescot? :-) 
  • They said no but gave me 6 months of “rest” with a £1 token payment monthly which is really helpful right now as I need to find a new house to move to 
    TOTAL DEBT JUNE 2019: £38,233.87 Aiming debt free mid 2023. All bad debt written off / paid by January 2023. No missed payments in 2023. Only one active credit card to pay off! I DID IT 🎉
  • I would say offer them 20% as this is what they will get if they sell the debt to a collection agency
  • sourcrates
    sourcrates Posts: 31,573 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Two year old thread, OP not been active in that time.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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