We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Potentially statute barred resolvecall
Options

Joh648
Posts: 3 Newbie

About a week ago I received a letter from resolve call saying that they are working on behalf of arrow global, who bought debt from Shop direct (carval).
I’m a bit confused on what to do. I don’t really recognise this debt. But if it was mine, it’s definitely older than 10 years old. What’s the right thing to do here?
There’s no contact details for arrow global, only resolvecall, can I send them a provit letter without this affecting the statute barred status?
There’s no contact details for arrow global, only resolvecall, can I send them a provit letter without this affecting the statute barred status?
0
Comments
-
They also knocked on my door yesterday. That escalated quickly.0
-
Lots of threads on here about Resolvecall, and how to deal with them.
Yes the provit letter is specifically worded so as not to acknowledge anything, if you search a little more, you will find the hybrid version, which also denies the debt, but adds it would be statute barred anyway, no harm in sending that.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
It it right to send the letter to directly to Resolvecall or would I need to get actual contact details for arrow global?0
-
Send to whoever is contacting you .I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.7K Banking & Borrowing
- 253K Reduce Debt & Boost Income
- 453.4K Spending & Discounts
- 243.7K Work, Benefits & Business
- 598.5K Mortgages, Homes & Bills
- 176.8K Life & Family
- 256.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards