Obtaining an MCS certificate

1 Post
Newbie
Hi all, as indicated I'm trying to obtain an MCS certificate for my father. He and my mum had a sizeable array of solar panels installed in autumn 2012 by an installer who seem to have gone bust since (Solarking UK). Sadly, my mum died 5 years ago and he was her primary carer and had no career, so I'm a bit worried about how he'll cope with the huge increase in energy bills, hence my attempt to sort this now.
The primary problem is that my parents were not good record keepers, so I can only find limited evidence of the installation (surveys, warranty certificate, part of a contract), and certainly no original certificate or invoice. As such, I'm finding it hard to get a new certificate issued by mcscertified.com on his behalf. I am fairly certain they were on a British gas FIT at installation but switched from that to another supplier in around 2015, and did not switch over to a FIT. He's currently on Octopus and I am trying to get him onto their exporter tarrif.
Does anyone know of any ways I can get him some money for all of this energy he's generating? Any help gladly appreciated!
The primary problem is that my parents were not good record keepers, so I can only find limited evidence of the installation (surveys, warranty certificate, part of a contract), and certainly no original certificate or invoice. As such, I'm finding it hard to get a new certificate issued by mcscertified.com on his behalf. I am fairly certain they were on a British gas FIT at installation but switched from that to another supplier in around 2015, and did not switch over to a FIT. He's currently on Octopus and I am trying to get him onto their exporter tarrif.
Does anyone know of any ways I can get him some money for all of this energy he's generating? Any help gladly appreciated!
0
Latest MSE News and Guides
Replies
Alas, it may not be that simple if BG have 'lost' their file !
4kWp S Facing 17.5deg slope (dormer roof).
BEV : Nissan Leaf e+
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 2.5kw inverter. 28MWh generated, long-term average 2.6 Os.
How can I obtain a copy of my MCS certificate?
If you require a copy of the certificate, please contact your Installer in the first instance to request this. MCS is only able to generate the certificate on behalf of the Installer for customers if:
If this is the case, the MCS Helpdesk Team will support you in obtaining a copy of your MCS certificate. Certificates will be generated within 10 working days. Note that MCS certificate copies can only be provided to the current system owner or their legal representative.
To request a copy of your certificate, we require:
For proof of ownership, one of the following four items are accepted:
Note that, proof of ownership of the property is not proof of ownership of the system.
MCS will not be held liable for any issues with your system, including product failure or installation failure. We are only able to provide the MCS certificate based on the information you have provided to us, and this is no guarantee of access to any government incentive schemes.
To request your copy, please complete this form, attaching the appropriate evidence.
Read this it may help. Certificate Queries - MCS (mcscertified.com)
Good luck