Consumers' Union

snaver

Does anybody else find themselves caught in the middle and having to act as unpaid problem solver, going back and forth between two companies when neither will take responsibility for a fault or whatever has affected you, their customer? I have been through this with two large organisations for 3 weeks and counting now and it is infuriating!

I know there's Citizens' Advice, The Consumers' Association and, indeed, the wonderful Martin and his team, all of whom do sterling work, but I do believe it is now time for a union of consumers to fight our corner, in the way trade unions do. After my recent and past experiences, I'd be the first to join!