Vodafone deal voucher

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Carey50
Carey50 Posts: 31 Forumite
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edited 6 May 2022 at 2:49PM in Code not found
Hi, I went with a deal on here in January for Vodafone. The deal was £20pmnth and a voucher for £150 for Amazon. 
The company Broadband Genie are responsible for the vouchers.  After the 120 day period, I received a voucher for £105. Thinking it was a typo, I emailed them. They are denying it was £150 and want proof that it was a £150.  How do I get this information please? 

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  • MSE_James
    MSE_James Posts: 1,199 Community Admin
    First Post First Anniversary Cashback Cashier Newshound!
    edited 14 April 2022 at 2:12PM
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    Hello - if it was an MSE deal that you used, please email voucherhelp@moneysavingexpert.com - giving as much information as possible (names, reference numbers etc) so our colleagues can take a look. 
    Official MSE Forum Team member.
    Please report all problem posts to forumteam@moneysavingexpert.com
  • Carey50
    Carey50 Posts: 31 Forumite
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    Thank you 
  • Carey50
    Carey50 Posts: 31 Forumite
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    Thank you.  I've searched my emails but unfortunately I've deleted all the correspondence I had with Broadband Genie, so unable to forward any information.  I'm just going to have to accept the £105 in good faith. 
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