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Vodafone deal voucher
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Carey50
Posts: 31 Forumite

Hi, I went with a deal on here in January for Vodafone. The deal was £20pmnth and a voucher for £150 for Amazon.
The company Broadband Genie are responsible for the vouchers. After the 120 day period, I received a voucher for £105. Thinking it was a typo, I emailed them. They are denying it was £150 and want proof that it was a £150. How do I get this information please?
The company Broadband Genie are responsible for the vouchers. After the 120 day period, I received a voucher for £105. Thinking it was a typo, I emailed them. They are denying it was £150 and want proof that it was a £150. How do I get this information please?
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Comments
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Hello - if it was an MSE deal that you used, please email voucherhelp@moneysavingexpert.com - giving as much information as possible (names, reference numbers etc) so our colleagues can take a look.
Official MSE Forum Team member.Please report all problem posts to forumteam@moneysavingexpert.com0 -
Thank you0
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Thank you. I've searched my emails but unfortunately I've deleted all the correspondence I had with Broadband Genie, so unable to forward any information. I'm just going to have to accept the £105 in good faith.0
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