My DD with energy co OTM more than doubled but I was on a good deal and in credit.
I’m now paying £199. 
More importantly I believe are the rates OTM wanted to charge me which totalled more that their declared figure of £1971.
After a number of emails and excuses they seemed to accept their error and change the rates (no acceptance of their error however). 
How many customers have been dealt this card without knowing it?

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