Incident/accident on a bus -TFL - victim hospitalised

Hi All,

I am posting on behalf of a friend.

His partner got injured on a bus whilst traveling to work on 04/04 around midday. She's been in a hospital since 6/04 with a probable concussion and awaiting MRI results. The bus driver had to press the brake harshly due to a vehicle in front making a harsh turn as a result she tumbled over and hit her head.

Made a report with the TFL and claims dept suggest making a third party claim as they don't see it as their fault and no collision has occurred. The victim is still in the hospital and her partner is looking after the kids. Both don't have any income as they worked on an hourly basis. Might get SSP from work but not sure.

I need some advice how to proceed please. 

Comments

  • You need to get the video and sue the driver that caused the accident

    Now, this could be the car that pulled across in front of the bus but it could be the bus was too close and didn't anticipate a turn that was signalled - the video would show that

    If they have home insurance it might include legal cover, else you'd be looking at a no win no fee injury claim. Getting the video from the bus (internal and front if applicable) would be essential as you would need the car reg and video evidence of what happened
  • intex310
    intex310 Posts: 102 Forumite
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    You need to get the video and sue the driver that caused the accident

    Now, this could be the car that pulled across in front of the bus but it could be the bus was too close and didn't anticipate a turn that was signalled - the video would show that

    If they have home insurance it might include legal cover, else you'd be looking at a no win no fee injury claim. Getting the video from the bus (internal and front if applicable) would be essential as you would need the car reg and video evidence of what happened
    Thanks. 

    No. They don't have anything which covers legal fees. Like you said, may be their only chance is to opt for no win no fee claims. Sad to see this situation for anyone let alone my friends.  
  • Chino
    Chino Posts: 2,029 Forumite
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    intex310 said:
    Made a report with the TFL and claims dept suggest making a third party claim as they don't see it as their fault
    You don't think that they would say this?
    Your friend was injured as a result of travelling on a TfL service. Therefore, TfL is to blame.
  • pramsay13
    pramsay13 Posts: 1,951 Forumite
    Name Dropper First Anniversary First Post
    Was your friend's partner standing up when it happened? 
    I think they might have to recognise this was an accident and there is no-one to blame. 
  • Chino said:
    intex310 said:
    Made a report with the TFL and claims dept suggest making a third party claim as they don't see it as their fault
    You don't think that they would say this?
    Your friend was injured as a result of travelling on a TfL service. Therefore, TfL is to blame.
    Not necessarily, if the driver was proceeding at a safe and sensible speed and driving well but a car suddenly cut in front and driver had to slam on to avoid an accident, that is not TfL fault.
  • Jaybee_16
    Jaybee_16 Posts: 428 Forumite
    First Anniversary Name Dropper First Post Combo Breaker
    If you want to claim compensation for the injuries, contact a no win no fee solicitor. They may lodge a claim against TfL and their insurers will assess the claim.

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