First Plus/Elderbridge Secured loan

Rob2407

Hi, I have read several threads concerning so-called 'Good Will' payments being offered by either Barclay's First Plus or Elderbridge. Does anyone have any evidence of 'any' payments/refunds having been paid?

kaMelo

I would suspect that any good will payment also comes with a non disclosure clause, if it does then anyone risks having it clawed back if they spill the beans.
If you are in the position of having one of these loans then make your own complaint, there seems to be some debate around the validity of the interest rate variation clause. From what I've read there seems to be some success in getting the interest rate fixed at the initial offer rate when the loan was taken out.

Nebulous2

You say you have seen threads about it. Have you asked the participants in these threads? 

There have been a lot of posts about this over the years. 

See this for instance: 

Barclays First Plus Loans interest rates — MoneySavingExpert Forum

k6mart

Rob2407 said:

Hi, I have read several threads concerning so-called 'Good Will' payments being offered by either Barclay's First Plus or Elderbridge. Does anyone have any evidence of 'any' payments/refunds having been paid?

You are entitled to a full statement of your account, ring Elderbridge and ask them.
I did and it has revealed a lot of errors on their behalf, mostly to do with PP scheme.
Hope this helps