Boots 1/2 price digital cameras + camcorders instore only

ben500

I picked up a nice sized bag for my z1 @ tkmax in Torquay @ £7.99 and it does the job nicely thank you so check out your TXMAX first, and no it isn't genuine minolta but it is a nice snug fit and plenty of padding shoulder straps pockets for battery digi card etc.

tonyg_2

Johnnypanic wrote:

I've tried emailling Boots, via their website, about the missing case for the z10, but have received no reply. Anyone know their customer services email address ?

Johnnypanic

(Ooops accidental thanks there!!!) Anyway, I was going to say - I emailed Boots a total of 7 times and eventually they gave me £10 back on my card.

deanos

Why not just ring up folks instead of emailing ?

Johnnypanic_2

deanos wrote:

Why not just ring up folks instead of emailing ?

Ahhh, talking to a human... no way

Johnnypanic

user1234_2

emails are free

They answered my email asking the same question in 3 days.

freddysmith

Same here just received this email

I#m sorry that you weren#t offered any form of compensation towards purchasing
new cases. Please supply me with your address details, as I would like to send
you a £30.00 Giftcard to put towards purchasing new cases for the cameras.

So you can get a result from an email too.........Thank you Boots.com

haymishpupkin2

I initially spoke to Boots on the phone re: the missing Z10 camera case but the guy I spoke to said 'it was clearly stated that the case was offered as a freebie and was subject to availability' - which we all know is a lie. I pushed for compensation and was offered 300 points so thought I'd try the e-mail route.

I have been e-mailing customerservice@care.boots.com but have not got a response yet. Is this the correct e-mial address?

How long does it normally take boots to respond?

This has happened to me before with Boots; despite sending a polite e-mail, if they don't want to deal with the problem they will sometimes ignore you and hope you go away.

Good luck all

Haymish

tonyg_2

haymishpupkin2 wrote:

I initially spoke to Boots on the phone re: the missing Z10 camera case but the guy I spoke to said 'it was clearly stated that the case was offered as a freebie and was subject to availability' - which we all know is a lie. I pushed for compensation and was offered 300 points so thought I'd try the e-mail route.

I have been e-mailing customerservice@care.boots.com but have not got a response yet. Is this the correct e-mial address?

How long does it normally take boots to respond?

This has happened to me before with Boots; despite sending a polite e-mail, if they don't want to deal with the problem they will sometimes ignore you and hope you go away.

Good luck all

Haymish

Haymish
I have the original printout - it was stated as an "included accessorry" and NEVER as a freebie and subject to availability. They initially tried to play this game on me too. Just tell them that you have the initial ad - if need be I can scan it and send it to you - and tell them that you would like £10 refunded (or whatever amount you feel is appropriate)

haymishpupkin2

Thanks for that Tonyg, I may need that ad. I'll let you know.

Cheers

Haymish

bj-sailaway

Do you think all these cameras are gone now?