E: 31/03 ULTIMATE GLOW UP EXPERIENCE (Text)
1. The prize draw will be open at 10:00 on 8 March 2022 and close at 22:00 on 31 March 2022.
2. Entry to the prize draw is only by texting the keyword GLOW to short code 81155. Text messages will cost your standard network message charge (based on your service provider rates – please check with your provider). You will then receive a free bounce-back message from 62345 informing you that a voluntary donation of £5 to Comic Relief will be taken 60 minutes after the entry text was received, unless you reply to 62345 with the word CANCEL before 60 minutes has passed. If you don’t respond CANCEL to 62345 within those 60 minutes, you will then receive a text from 70205 confirming your donation and asking you if you’d like to make a Gift Aid declaration.
3. For the avoidance of doubt, opting out of the voluntary donation will not affect your entry into the prize draw.
4. The prize draw is open to all residents of the UK, aged 18 or over, except staff members of Comic Relief (the organisation behind Red Nose Day), of BBC Group, of any of the prize providers, and their close relatives, or anyone connected with the prize draw. Proof of age, identity and eligibility may be requested. For the avoidance of doubt, none of these individuals may partake in the prize as a guest of the winner (where applicable). You must have the bill payer’s permission to enter.
5. Please ensure you spell the keyword correctly and send your text message to the correct short code, however, if we, acting reasonably believe you are trying to enter, we will still accept the entry even if you entered the keyword incorrectly. Alternatively, we may instead send you a message to let you know that your entry has failed. The message we send to you in this instance is not a confirmation message so, whilst you will be charged your standard network message charge, you will not be entered into the competition and will not be donating to Comic Relief. If your text message is received outside the times and dates specified for the prize draw, you will not receive a bounce-back message but may still be charged your standard network message charge. You will not be donating to Comic Relief nor will you have entered the prize draw. You will not have been added to any marketing databases if we send you a follow up text unless you have expressly requested to be.
6. You may enter the prize draw a maximum of four times a day (midnight to midnight UK time). You will receive a free bounce-back message regarding the donation each time, and if you wish to opt out of the donation you need to respond to each such message received from 62345 by texting the word CANCEL to 62345. If you try to enter into the prize draw more than four times a day, you will still be charged your standard network rate but will not be charged any donation to Comic Relief. Also note that pre-paid customers who are trying to donate £10 or £15 but have insufficient credit, may only be charged £5 or £10 (as applicable).
7. There is only ONE prize available to be won:
Make-up masterclass with Glow Up’s very own Val Garland and Dominic Skinner (approximately one hour)
A private photoshoot with Rankin (approximately one hour)
Two tickets to The Fashion Awards 2022 for yourself and a guest*
Hotel accommodation and cover of your reasonable travel costs (provided travel is to and from a location in the UK) **
* The date and location of The Fashion Awards 2022 is to be decided. The winner will be notified of the exact ticket package including access, timing and seating in due course. In the event that The Fashion Awards is cancelled, British Fashion Council will provide tickets to an alternative event of an equivalent value.
** The make-up masterclass, photoshoot and Fashion Awards may fall on different days. Hotel accommodation will be provided for the event date(s) along with your reasonable travel costs. Exact dates and hotel information will be provided by Comic Relief.
8. The winner will be selected using an independent randomised draw system and contacted by phone on 8 April 2022. If the winner does not answer within 48 hours after Comic Relief’s reasonable attempts to contact them (meaning 4 calls per day at various times of the day) Comic Relief will move on to contact the next randomly selected winner.
9. For the avoidance of doubt, unless specified above or otherwise agreed in writing, the winner is responsible for all arrangements and costs required to access the prize and no other costs or expenses will be covered by Comic Relief, the BBC, or any of the prize providers.
10. Any accessibility or dietary requirements for the winner or their guests need to be disclosed to Comic Relief within two weeks from notification of the win. The winner and their guest may need to adhere to Health & Safety requirements imposed by Comic Relief or any venue associated with the prize.
11. Comic Relief’s announcement as to who the winner is, is final. No correspondence relating to the prize draw will be entered into. The prizes are as stated. There is no cash alternative and the prizes cannot be sold or transferred for value in any circumstances. If a winner wishes to give the prize to another person as a gift, express prior consent must be obtained from Comic Relief.
12. The winner and their guests agree to take part in any reasonable post-prize draw publicity with Comic Relief if required. Any photographs taken by you or your guest must be shared with Comic Relief for approval and can only be used for personal (and not commercial) uses.
13. Comic Relief must publish that a valid award took place. To comply with this requirement, Comic Relief will publish the surname and county of the winner and, if applicable, their winning entry on the Comic Relief website on 22 April 2022. The BBC may also publish information on the winner in order to comply with its legal and regulatory obligations.
If you object to any or all of your surname, county and winning entry being published or made available, please contact Comic Relief by emailing us. For the avoidance of doubt, Comic Relief must still provide the information and winning entry to the Advertising Standards Authority on their request.
14. The prize is subject to change. Descriptions of the prize are provided without a warranty of any kind. In no event shall Comic Relief, the BBC or any prize provider be liable for any claim demand or damages caused to an entrant by reason of a description of the prize being inaccurate, incomplete, or for the prize being otherwise in any way different to the entrant’s expectations. Comic Relief reserves the right to disqualify any entries that breach these rules or are in any way fraudulent. Comic Relief reserves the right to cancel the prize draw at any stage, if deemed necessary in its opinion, or if circumstances arise outside its control (including without limitation any COVID-19 related restrictions and/or legal requirements that may arise from time to time). It is the winner’s responsibility to comply with any legal requirements relating to the COVID-19 pandemic at all times during their participation and fulfilment of the prize.
15. Comic Relief, the BBC and their sub-contractors, subsidiaries and/or agencies (including Fonix) cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any telephone network or line, system, server, provider or otherwise which may result in any text not being properly received.
16. Red Nose Day is an initiative of Comic Relief, which is the operating name of Charity Projects, a registered charity, number 326568 (England and Wales) SC039730 (Scotland). If you would like to contribute a different amount to Comic Relief, you can donate online on the Comic Relief website. To find out more about Comic Relief and Red Nose Day, or if you have questions about this service, please go to www.comicrelief.com or email info@comicrelief.com.
17. This prize draw is operated by Comic Relief with broadcast publication by the British Broadcasting Corporation (“BBC”), Broadcasting House, Portland Place, London W1A 1AA. The prize is provided by: Wall to Wall Media Limited (company number 04207414,) registered office Warner House, 98 Theobald's Road, London WC1X 8WB and British Fashion Council, 33 Broadwick Street, London W1F 0DQ.
18. The governing law is that of England and Wales.
19. The text service, randomised draw and donation service is provided by Fonix Mobile plc. If you have any queries regarding the service, please contact Fonix at the following email address: care@fonix.com or write to Fonix Mobile plc, 23 Heddon Street, London, W1B 4BQ or call on the following Helpline Number: 0208 114 7001 (Monday to Friday 9:00 - 17:30).
20. Your information (mobile phone number and amount of donation) will be collected by Fonix Mobile plc on behalf of Comic Relief and will only be used to process your donation, provide receipts, manage any refunds and failed donations as necessary. If you are a randomly selected as the winner, Fonix will share your information with Comic Relief and the BBC in order for Comic Relief to contact you to let you know you have won and to administer the prize. Any additional information provided as part of the Gift Aid declaration will only be used for the purpose of Comic Relief’s legitimate interests of claiming Gift Aid and in order to help analyse our income. Our lawful basis for this processing is that it is in our legitimate interests (and we don’t believe this unreasonably impacts on your rights or freedoms). To find out more about how we will use your information, including your rights in relation to it, how to contact us about it and how we use your email address or phone number if you sign up to our newsletters, please see our privacy policy. 21. This prize draw is subject to the BBC's code of conduct for prize draws, found here. 22. The BBC will receive the winner’s name and contact details and will publish the winner on its website and will keep the winner’s details on file for two years after the prize, both in order to comply with Ofcom and other regulatory requirements for broadcast competitions. The BBC may also use winners details in order for the winner to contribute to its programmes or published output, however for editorial reasons the BBC cannot guarantee it will include the winner in any programme or content. To find out more about how the BBC will use your data please see here.
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