We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Sainsbury's Weekly Nectar Offers - Missing points from 14th March
Options

elteluk
Posts: 4 Newbie

I do a weekly Sainsburys shop where I take advantage of the weekly Nectar bonus points on specific grocery items. I rarely have any problems and the points are nearly always added within minutes.
However, from my shop at 2.10pm on 14th March, no bonus points have been awarded as yet.
Has this apparent glitch affected anyone else or is it just my account affected?
(I have the receipt showing the items purchased and my Nectar points balance, so my card definitely scanned correctly, and all the items I purchased remain as Saved Offers in the Nectar app)
However, from my shop at 2.10pm on 14th March, no bonus points have been awarded as yet.
Has this apparent glitch affected anyone else or is it just my account affected?
(I have the receipt showing the items purchased and my Nectar points balance, so my card definitely scanned correctly, and all the items I purchased remain as Saved Offers in the Nectar app)
0
Comments
-
I also shopped at Sainsbury's yesterday and my extra Nectar points haven't been applied yet either.
Official MSE Forum Team member.Please report all problem posts to forumteam@moneysavingexpert.com0 -
I shopped today & points showing as normal.
Hopefully those for yesterday get credited soon.0 -
On Twitter, Nectar are telling people to wait for 48 hours and only to contact them if the points haven't appeared by that stage.Official MSE Forum Team member.Please report all problem posts to forumteam@moneysavingexpert.com0
-
My points from Monday are still missing. Quite a few similar reports on Twitter - eg
Official MSE Forum Team member.Please report all problem posts to forumteam@moneysavingexpert.com0 -
My account now says "We're having trouble showing your latest transactions right now, but don't worry your points are safe."
Official MSE Forum Team member.Please report all problem posts to forumteam@moneysavingexpert.com0 -
I’m the same, missing pints from this week0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.2K Banking & Borrowing
- 253.2K Reduce Debt & Boost Income
- 453.7K Spending & Discounts
- 244.2K Work, Benefits & Business
- 599.3K Mortgages, Homes & Bills
- 177K Life & Family
- 257.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards