Trainline Family and Friends railcard problem

I recently bought a 3 year Family and Friends railcard through the Trainline using their 30% off deal. I knew it was a digital railcard and that it could only be accessed through their app, but what I didn’t realise is that only the account holder can access it. 

Essentially this means that the second adult named on the card, who is entitled by the card T&Cs to travel without me, can only use it if I give them my login and password details. In practice I don’t mind doing this but in principle and from a general privacy/data security perspective it troubles me. Trainline doesn’t see any problem with this and keeps telling me the account holder can access it. 

Has anyone else experienced this? Any suggestions or solutions?  

Replies

Sign In or Register to comment.
Latest MSE News and Guides

Did you know there's an MSE app?

It's free & available on iOS & Android

MSE App

Regifting: good idea or not?

Add your two cents to the discussion

MSE Forum

Energy Price Guarantee calculator

How much you'll likely pay from April

MSE Tools