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Full and final settlment accepted and paid to loan company but now DCA emailed me

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eLdn123
eLdn123 Posts: 47 Forumite
Second Anniversary 10 Posts Name Dropper
I had a full and final settlment accepted by a loan company, as they have went into administration as well so guess they could have used any money they could get. Now I have a DCA which has emailed me ( ACI ) requesting the loan payment. Can anyone advise regarding this ?

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Send them a copy of the full and final settlement details.
  • Exodi
    Exodi Posts: 3,970 Forumite
    Eighth Anniversary 1,000 Posts Wedding Day Wonder Name Dropper
    Should be relatively drama-free. Send any correspondance details and proof of the payment and it should be quickly resolved.
    Know what you don't
  • eLdn123
    eLdn123 Posts: 47 Forumite
    Second Anniversary 10 Posts Name Dropper
    Thanks everyone, I sent them the information and waiting to see what they come back with. May have been a mistake somewhere.
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    If it was full and final its simple as showing you paid the full amount off. If it was actually partial and final then just need to add in the evidence that they accepted a partial offer as final
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