Credit Style Ltd - chasing debt from Peoples Energy

jagger86jagger86 Forumite
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Hi everyone, not posted for a while!

Received a letter today from Credit Style Ltd saying I owe £149 from when I was with Peoples Energy in 2020. I am certain there was no outstanding balance and they have ceased trading now.

Can I send them a provit letter? It that the best course of action?

I've found it in the pinned thread if so.

Thanks in advance
tackling credit card debt starting Feb 2020
HSBC £3400 £3251
Santander £4400 £4188
Fluid £650 £330

Emergency fund £580/£1000

Replies

  • EssexHebrideanEssexHebridean Forumite
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    If as far as you know everything was all paid up when you left them, then it sounds like the Prove It is the way to go. 
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  • sourcratessourcrates Forumite
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    Do the back billing rules apply here ?
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  • EssexHebrideanEssexHebridean Forumite
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    Hmmm....depends on whether - if there WAS a balance - it was previously (correctly) billed, but not paid I suspect. If this is a "new" debt that has never previously been billed - then I *think* they would. I'll tag @QrizB from the energy board who I suspect may have a far more conclusive answer! 
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  • QrizBQrizB Forumite
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    You called?
    Back-billing is a funny thing. The restrictions are part of the standard Ofgem energy supply licence, so suppliers risk losing their licence if they violate the terms. Unfortunately failed suppliers are stripped of their supply licence when they fail so you can't rely on it being any help in the situation the OP describes.
    There have been reports elsewhere of Credit Style going after PE account holders for energy used after they left the property.
    Jagger86 do you still have your People's Energy bills? If you do, you can check (for your own peace of mind) that you didn't owe them anything and that the closing meter readings on your PE account are the same as your opening readings with your new supplier. you can also check the dates that you joined and left PE.
    If your pretty sure that you don't owe anything, yes I'd agree that a "Prove It" letter would be a sensible next step.
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  • edited 8 March 2022 at 10:06AM
    moleratmolerat Forumite
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    edited 8 March 2022 at 10:06AM
    Back billing is a "rule" and not a law and is enforced by OFGEM.  OFGEM can only enforce the rules against a licenced energy supplier and when an energy supplier fails they have their licence removed so no governance outside the legal system. On a technicality therefore it is likely back billing is set against the 6 year rule which does come under the legal system.
    OP, surely all the bills you have in your filing system will prove your case ?
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