Teletext Holidays and Alpharooms broke consumer law by failing to fully refund customers within the legally-required 14 days for holidays cancelled during the Covid-19 pandemic, the High Court has ruled...
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High Court rules Teletext and Alpharooms broke the law by refusing refunds - how to get your money back
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High Court rules Teletext and Alpharooms broke the law by refusing refunds - how to get your refund
in Overseas holidays & travel planning
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ps my booking was for hotel room 22/5/2020 - 2nd June 2020 .
Thanks and Kind Regards
There is no legal obligation on banks to refund when payment was made by debit as opposed to a credit card, and the TTA will be aware but continually ask people to go to their banks. I am sorry to say you now really only have two choices, go to the press who love a good holiday horror story and embarrass them into acting or take legal action against the TTA itself. Both are 'last resort' actions but it seems that is where we have reached at this stage