Capital One F&F

dbb89

Has anyone had any luck with capital one for an F&F?
Just a bit of background, got into quite a bit of debt a few years back. Entered into an IVA, it was horrific and I failed it a year in on purpose. I've since cleared the majority of my debt by either complaints for irresponsible lending or full and finals with the debt collection agencies the majority of my debt was sold to. Capitalone has not sold the debt on and I haven't paid anything since I failed my iva in 2018. I contacted them last year and offered about 30% then got a letter rejecting the offer. There was no counter offer and just told me to set up a payment plan which I didn't do. I really want to revisit it. I hate that you can't email them so I'm ok with having the conversation over the phone (I know to get any agreement in writing though). No point in requesting cca as still with capitalone and they previously sent me all information after the iva failed. Any suggestions on how to approach this? Ideally I don't want to pay more than 50% of the £2188. I have this fear that ill end up getting a ccj and it will wreck the fact that everything will be off my credit report next year 

Karonher

Try offering 40%, then 50% if 40% is rejected. If 50% is rejected then your options seem limited. Either set up a plan or as you say you could end up with a CCJ, although you will have the chance to pay off before that is awarded. You many have to pay over the 50% you want to pay.

GreenCat80

I’m trying at the moment, but the debt is with capquest although capital one still own the debt. I’ve just had 30% (I think) rejected, they did a counter offer, hang on I’ll check it 

GreenCat80

I offered £235, this was their response 

Account Balance: £1,174.59

 

Good afternoon,

 

Thank you for your patience.

 

We have heard back from our settlement team and they haven’t accepted your settlement offer.

 

They have however offered a counter offer of £822.21, payable over a maximum of 3 months.

I have said no and offered about £340 I think, I’m still waiting for a response. Good luck with yours 

BlueJ94

Hey @GreenCat80

I've not really got any advice, but good luck with F&Fs. I'm still struggling to get 118 down from £1940. I offered them 25% then said no and requested £1400 instead

Just keep trying to offer payments and see what they say! Hopefully you'll get somewhere 

GreenCat80

Hi @jadewest94 😊 I still haven’t heard from my Link f&f offer, it’s been over a month now 😒 good luck with 118, I hope you manage a good settlement 🤞🏻

dbb89

Just wanted to give an update just incase anyone is looking for information on full and finals with capitalone. I called them yesterday, its clear they have a figure they can accept over the phone and anything less than that goes to their back office and a letter sent. I explained to the person I spoke to that I was very nervous and wanted this resolved ASAP (I knew if I had to wait for a letter confirming yes or no id end up not calling back if it was a no). He told me I had to offer, I offered £950 settlement off a balance of £2188. He checked and it wasn't possible. I explained as it was a gift I need to know from them so I can put it to the family member giving me the money. He put me on hold and came back and said it can be cleared for £1094 which is 50% of the balance. As its still with original creditor im pretty happy with that so it was agreed. A letter will be sent in the next couple of days with confirmation of this. I could of potentially got less if I played the long game and waited for letters saying yay or nay but I wanted a resolution and it feels like a massive weight off my shoulders.
Also I see quite a few people mentioning link financial. I got a 45% settlement with them a few months back but it did take ages