Clearpay, Openpay and Laybuy customers due refunds after wrongly being charged late payment fees

Former_MSE_Sophie

Shoppers using certain Buy Now, Pay Later (BNPL) services may be due refunds after wrongly being charged late payment fees.

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Clearpay, Openpay and Laybuy customers due refunds after wrongly being charged late payment fees

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JemmaNCin7

Has anyone been able to contact Openpay UK? They have not taken payment but keep taking late payment charges from my account. Their phone line is dead, no one returns any emails but i receive emails saying I've not paid and collections will be in contact. I am afraid my credit file will be effected from a fault their end and not mine. Please can anyone help if in a similar situation. I want to pay but they won't take they money!