Debt collector chasing Sky Box issue

teekay_tk

Hi all 
Sorry this is a petty issue here.

So just before moving house I decided to cancel SKY because no one watched it. It was one day before house move. The cancellation team wanted to have the SKY Box back so I said OK. Then they wanted new address so I gave them that. Once they had changed the address they told me that they had sent a box to old address so I can package up the sky box and send it back to them. I told them it was my last day and I cannot come back here as I am moving quite far away and this house is going to be lock for a while. They insisted that I must return it using the box sent to the wrong address. There was no talking sense to them, it was a computer says no issue, or I have to pay postage to send it back from wherever I am moving to and they would not pay me for postage. So I told them I have the box and it is at my new address and I am happy to post itback but I am not paying for the postage. For sometime they kept sending me £100 fine for not returning the box. Nearly two years on they have sold the debt to a debt collection company.

Can I tell the debt collector company to take the SKY box (its still inthe garage gathering dust somewhere) ?
is there anyway to get rid of them without having to pay this stupid fine?

Thanks

fatbelly

Are you sure they've sold the debt ? Or is this a company used by Sky to chase debts? Do they refer to Sky as 'our client'?

I can't see anyone doing anything for £100 debt but if it's still with Sky I'd send the box back.

Bradden

What did you say to them whenh they sent the "fines"?

McKneff

Sky boxes belong to the customers (you) as well as aerials and any other eqipment
So they never had to be returned. Unless it's a q box.
Am I missing something here

teekay_tk

Bradden said:

What did you say to them whenh they sent the "fines"?

Nothing yet

teekay_tk

fatbelly said:

Are you sure they've sold the debt ? Or is this a company used by Sky to chase debts? Do they refer to Sky as 'our client'?

I can't see anyone doing anything for £100 debt but if it's still with Sky I'd send the box back.

Yes they sent a letter now which includes a letter from sky saying they have passed it on to this company

teekay_tk

McKneff said:

Sky boxes belong to the customers (you) as well as aerials and any other eqipment
So they never had to be returned. Unless it's a q box.
Am I missing something here

Unfortunately, apparently, the new one's don't belong to customers and have to be returned.

sourcrates

Just return the box, sky have washed their hands of it, and after another phone call, or a letter, the DCA will move on too.

£100 doesn't buy much of there time, and they will move on to more compliant clients.

teekay_tk

Thanks all

peteuk

teekay_tk said:

McKneff said:

Sky boxes belong to the customers (you) as well as aerials and any other eqipment
So they never had to be returned. Unless it's a q box.
Am I missing something here

Unfortunately, apparently, the new one's don't belong to customers and have to be returned.

Old sky boxes belong to the customer, as McKneff says Sky Q boxes remain the property of Sky.  I've just had mine replaced as there was a fault with it.  Still have my old box from years back but engineer took the fault box.