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Paper forms from HMRC?

Hi, I have been trying to claim Marriage Allowance and will also need to complete Self Assessment for this tax year. Unfortunately despite being at the same address for 18 years I cannot do this online. I do not have a valid passport or phone contract so my ID is not accepted. I have phoned them (several times) and get fobbed off to try something else - Digidentity on one occasion. Can I get the correct form sent to me? How would I go about this? Thanks

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