Government gateway login issues

thebigbosh

Trying to log in to government gateway to do my tax return but the two-factor authentication just isn't doing anything! Anyone else having the same issue?

Legitimately get no calls or SMSs from the service and whilst they offer a 3rd option of an 'authentication app' there's no guidance as to which app(!). Pure rubbish

jimmo

Just worked for me within a few seconds.

molerat

there's no guidance as to which app(!)

The HMRC app

https://www.gov.uk/government/publications/the-official-hmrc-app/the-free-hmrc-app

RG2015

Can you log in through GOV.UK Verify?

https://www.gov.uk/personal-tax-account/sign-in/prove-identity

PS Both Government Gateway and GOV.UK Verify are working fine for me right now to log in to my Personal Tax Account online.

thebigbosh

thanks all. I rebooted an old phone and used a different number. worked quickly! for some reason the whole system didn't like my current phone number. done for now, but would be good to work out why as there doesn't appear to be any blocking on my phone side