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Challenge council tax banding, how long for a decision ?

I’ve been waiting just over 7 weeks with the 2 month deadline being next week but obviously they will be closing for Christmas. 

For those that have asked for rebanding, did you hear back quickly or on the last day? 

What happens after their 2 month deadline? 

I’ve rang them to ask but just got told to ring back in the New Year if I’ve not heard by then. They couldn’t even tell me if anyone has looked at it yet as they don’t have access to the case handlers information as they are all working from home again.  

Comments

  • Takedap
    Takedap Posts: 808 Forumite
    Tenth Anniversary 500 Posts Name Dropper
    edited 18 December 2021 at 2:13PM
    This probably won't be any use to you but my claim was rejected within 4 days of me submitting it.  I assumed that this was just the standard technique to deter spurious requests. 
     
    I immediately wrote back with further evidence (I still believe that I have a really strong case) but I haven't heard anything since. 

    This is now about 6 weeks ago.  I emailed them to ask if they had received the new message & if it was being acted on but still nothing. 

    Like you, I will now wait until the New Year but will also follow this thread.  I would also like to hear from anyone who has had the "escalate" their claim & where to go to do this. 

     I suppose that contacting my MP is an option if the correct official route continues to refuse to talk to me!
  • Takedap said:
    This probably won't be any use to you but my claim was rejected within 4 days of me submitting it.  I assumed that this was just the standard technique to deter spurious requests. 
     
    I immediately wrote back with further evidence (I still believe that I have a really strong case) but I haven't heard anything since. 

    This is now about 6 weeks ago.  I emailed them to ask if they had received the new message & if it was being acted on but still nothing. 

    Like you, I will now wait until the New Year but will also follow this thread.  I would also like to hear from anyone who has had the "escalate" their claim & where to go to do this. 

     I suppose that contacting my MP is an option if the correct official route continues to refuse to talk to me!
    Hope you hear something soon 

    I’ve not heard anything and the 2 months deadline is tomorrow 🤷🏻‍♀️
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