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Zopa to close ALL investor accounts - what this means for you

MSE_EmilyMSE_Emily MSE Staff
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Zopa has this week closed all of its 60,000 existing investor accounts. If you're an investor, you'll be able to access your money by 31 January 2022 at the latest. If you're a borrower, nothing is changing and you should carry on with your repayments as normal...

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Zopa to close ALL investor accounts - what this means for you

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Replies

  • stu888stu888 Forumite
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    Just a query here if anybody knows.  I have a small amount of bad loans with Zopa.  If they are going to refund investors all their money by 31 Jan that means there are still going to be a lot of bad loans outstanding and I shouldn't think that Zopa are going to give up chasing them - so what is going to happen to any money that is recovered in the future?  As I say mine is only a small amount and I can live with the loss, but lots of small amounts add up to a big amount and if only a portion of that big amount is recovered it could still add up to a sizable chunk.
  • edited 16 December 2021 at 12:43PM
    jimjamesjimjames Forumite
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    edited 16 December 2021 at 12:43PM
    Remember the saying: if it looks too good to be true it almost certainly is.
  • AceaceAceace Forumite
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    stu888 said:
    Just a query here if anybody knows.  I have a small amount of bad loans with Zopa.  If they are going to refund investors all their money by 31 Jan that means there are still going to be a lot of bad loans outstanding and I shouldn't think that Zopa are going to give up chasing them - so what is going to happen to any money that is recovered in the future?  As I say mine is only a small amount and I can live with the loss, but lots of small amounts add up to a big amount and if only a portion of that big amount is recovered it could still add up to a sizable chunk.
    It depends what you mean by bad loans.

    Any loans that are late (have missed payments), but have not been formally defaulted are being bought off of you by Zopa at full face value including any missed interest payments, so you're getting a good deal on those. 

    Any loans that have already defaulted, or default before you're repayed, will be taken over by Zopa for zero cost. Zopa will be entitled to any future recoveries, so you're getting a bad deal on those. Note that any that have already defaulted will have already been removed from your portfolio valuation (I.e. valued at £0.00).

    Zopa say the above two conditions will cancel each other out, resulting in you getting a fair deal. They say they've been discussing this with the FCA, so presumably the FCA are in agreement. 
  • maxsteammaxsteam Forumite
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    Just a warning. Please don't give out contact details to people on the forums who offer to help you. You need to correspond with Zopa to get your money. 
  • Ted_BlokeTed_Bloke Forumite
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    I've had an investment there since nearly the start of it - not too displeased with how it's gone. Haven't been active there changing anything for some years.

    For giving my money back they say 'For customers who registered their bank account with us before 2018 we need to re-add your details so that we can validate them.... confirm that the bank account you withdraw to really belongs to you.'
     
    For that they ask for a scan or photo of a 'full bank statement... with transactions showing your name, account number and sort code.'

    Bit unusual isn't it? My full statement contains information which is no business of theirs or wherever else it ends up. Does anyone agree?

    Could I block off some of this info? Or I see my third page has the information name, date, sort code, account number and generic Info about the financial Services Compensation Scheme but no transactions, would that do I wonder?
    Sorry my posts so long - not time write shorter ones.
  • GTR1400GTR1400 Forumite
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    Hi, my first post, it will sound like I am a grumpy old man, I suppose that is simply because I am!
    i had significant money with ZOPA and suggested it to other people, but lost confidence as they began to “improve” things to the point my bad debt was increasing, they were lending my money out at stupidly low rates, then charging me when I wanted to sell because the rates were too low!

    Anyway, I have had two spats with them over these demands for more information. I refused to give more, telling them to simply return the money to the account they were happy to accept the money from in the first instance.
    The second spat ended with me instructing  them to pay the £18.17p back to the account it came from, the same account they had paid money to some months ago, or I would start small claims court proceedings. They sent the money.

    My suspicion is the 2 layer security and the revalidate your bank details is simply to dissuade people from getting a few quid back. But I am a cynic!
  • badger09badger09 Forumite
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    I decided not to bother demanding my £0.17. I was a very early adopter but stopped lending almost 10 years ago.
    It held such promise, and the 'get togethers & meet the founders' events were interesting.

        
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