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CSA payable even after leaving education

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Hi, my husband's son left school as a Year 11 in May and did not take up a place in college, which I reported to the CSA online in September. This was rejected and we paid CSA up until 18th October when I discovered that he was in fact in an apprenticeship. I phoned the CSA again and reported the change, it was put into an investigation with the deadline of 16th November, which passed - then we received a DEO letter as did my husband's boss! This is all outside of the child ever setting foot into college. Now, after many torturous phone calls I have discovered that Child Benefit was stopped on the 8th November - CSA will not tell me why she was granted two further months! - and this then means that we have to pay the arrears, which have now been ramped up higher thanks to her demanding Direct Pay! Please can anyone shed light as to how this is fair or possible as I have a different answer every time from the CSA.
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Direct Pay is free, it is Collect and Pay that incurs a 20% fee to you, and the receiving parent loses 4%/ So if you can agree on Direct Pay, you will save 20% and they will be 4% better off. Will they not agree to Direct Pay, and do you know why? It seems very odd as the amount owed is only arrears; it would be better to pay this as a lump sum direct to the receiving parent.
I think your husband is quite lucky. Many fathers have to pay for their children until they are 19. I did.
As an apprentice, your step-son will not be earning very much (£4.30/hr), and hence will still be being supported by the parent that has been receiving child maintenance. Perhaps your husband should consider giving him some money directly if this is a financial possibility for your both. At least with a direct payment to him, you can stop it immediately if he drops out of the apprenticeship.
I neither receive or pay CM but my youngest left her sixth form college summer this year and was eligible for child benefit to be paid until the beginning of September, even though my daughter's last class was the beginning of July and she left later than some of her peers who finished MayJune time. It seemed to be in line with when an academic year ends rather than their last day at school/college. I'm guessing yoru step son had the same timeline plus a run on like tacpot describes of so many weeks for whatever reason which takes you to the dates involved
There is no option of paying extra to his son once the maintenance has stopped as we have no contact with him at all, we do not know where they live, she has changed his name by deed poll illegally (presumably forging my husband's signature) and we have not seen him in 10 years.