EWM website not working? 29 November 2021 at 5:05PM edited 29 November 2021 at 5:06PM in I wanna buy it or do it 2 replies 24 views

Brie

I wanted to order my mom a cardigan from Edinburgh Woolen Mill.  Checked online and they've got the exact one on their website but I can't order it.  I get all the way to the check out, put in my details and then nothing happens.

The site looks live (Cyber Monday discounts) so I don't know what the issue is.  I did think initially it was a dead site due to previous business problems - I know a lot of their outlets have shut.  

https://www.ewm.co.uk/women.html

Any clues?  

sarah1972

Pop them a tweet or message them https://www.facebook.com/edinburghwoollenmill 

Brie

Thanks for the suggestion @sarah1972

In the end I decided to go to one of their shops.  They claim there's nothing the matter with their website but then said someone else had reported issues so obviously there is.  I don't shop there often but mom has worn through the elbows of all the cardies she bought from EWM when she visited the UK so I've got one now I'm popping in the post for her Christmas present.  Their sizing has changed but I'm hoping it will be a near enough match to previous versions.