Ticket "excess" query

t0rt0ise

KeithP said:

But we're only talking about the return leg here. 

So surely an excess would only be half that suggested?

No, it doesn't work like that. If it did everyone would do it and get a cheap fare. If you a buy a return ticket, it's either off peak or not, it's not half and half.

Huxley71

In fairness @t0rt0ise it wasn't exactly "a cheap fare" given that it cost almost a hundred quid in the first instance, and, ultimately, £160something - it's not exactly incentivising people to use public transport is it?!

KeithP

t0rt0ise said:

KeithP said:

But we're only talking about the return leg here. 

So surely an excess would only be half that suggested?

No, it doesn't work like that. If it did everyone would do it and get a cheap fare. If you a buy a return ticket, it's either off peak or not, it's not half and half.

You seem to be suggesting that even though 'half' the ticket had been used - the outbound portion - it is ok for the service provider to arbitrarily increase the price of that service that has already been provided.

I know 'the railway' likes to make up it's own rules, but I am not sure that fits comfortably with the Consumer Rights Act. 

yorkie2

Next time use a split ticket provider such as Trainsplit; it will save a lot of money as it will work out that Bristol to Cheltenham Off Peak times are more generous than Bristol to Birmingham and will sell you a combination of valid fares that costs less than the through fare.

A single to Cheltenham would have settled the matter at lower cost.

As for the excess being the full difference, that is correct for this type of excess (it would be different for e.g. change of route; this would be HALF the difference)