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Artificial Christmas tree spare parts

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Skiddaw
Skiddaw Posts: 11 Forumite
Second Anniversary
Hi, I have a 12 foot artificial Christmas tree that cost £1000, it comes in 5 sections, one plastic insert has gone missing since we put it up last year, I have contacted who we bought it from, the company that produced it only to be told they can not provide a replacement part, I have looked online and can not find anything similar anywhere.
I just wondered if anyone else had any experience of such things or any suggestions would be very much appreciated? 

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  • MovingForwards
    MovingForwards Posts: 17,149 Forumite
    10,000 Posts Seventh Anniversary Name Dropper Photogenic
    Do you mean a section has vanished or something slides through to keep the sections in place? 

    Can you post a photo, as it will make it easier to suggest alternative fixes.
    Mortgage started 2020, aiming to clear 31/12/2029.
  • Grumpy_chap
    Grumpy_chap Posts: 18,294 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Skiddaw said:
    Hi, I have a 12 foot artificial Christmas tree that cost £1000, it comes in 5 sections, one plastic insert has gone missing since we put it up last year, I have contacted who we bought it from, the company that produced it only to be told they can not provide a replacement part, I have looked online and can not find anything similar anywhere.
    I just wondered if anyone else had any experience of such things or any suggestions would be very much appreciated? 
    I assume this is something like a Balsam Hill tree - I thought they were supplied with spares for the loose parts when new?
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