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Lowell chasing old debt, best course of action?

Hello, I have a debt outstanding since before 2012 (I believe it was with maybe gratten? I honestly can't remember).

Lowell have been chasing me for this since 2012 and back then I did set up a payment plan £2 a month which I have recently cancelled the direct debit and of course the letters have started and text messages.

The balance remains at £667 - would it be wise paying this or is there a way I could get out of it or even get the amount reduced?

Any info would be muchly appreciated.

Kind regards

Comments

  • fatbelly
    fatbelly Posts: 23,138 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    The problem with the token offer strategy is that it continually acknowledges the debt and continually restarts the 6-year clock. It's best used as a short-term strategy if at all.

    They may or may not start a court claim now - so ignoring them does carry some risk.

    What you could try is a cca request. Many catalogue companies, particularly before around 2007, never used to bother getting a signed agreement and so the account is unenforceable.

    Even those that did, did not always retain a copy for very long. Whether Lowell would be able to get a copy from Grattan after all this time is probably worth checking.

    Guidance here:

    https://nationaldebtline.org/fact-sheet-library/credit-agreements-getting-information-ew/

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