Lowell, Can They Do This?

martinw61

Today I received a letter from Lowell regarding an outstanding debt. It is a Notice of Sums In Arrears. They claim I have a contractual agreement under the terms of the original agreement (a store card) to increase repayments to the minimum repayments and have defaulted. They claim I have missed 2 payments. I have not entered into any such arrangement with them and have been paying a set amount for several years. Being on benefits, I cannot afford any increase in repayments. They also claim they have not received what they class as part payment even though the regular payment has left my bank account. Apart from sending them a rather curt email to bring this to their attention, what should I do next? I have no interest in talking to them as I have speech problems

sourcrates

Did they buy your debt defaulted, or as a going concern, sounds like the latter to me.

If that is the case, then you are supposed to make contractual repayments, if its not the case, then Lowell have sent a standard letter to you, as they obliged to do under the terms of the agreement.

Make a complaint, tell them an increase in your payments is currently unaffordable, job done.

martinw61

sourcrates said:

Did they buy your debt defaulted, or as a going concern, sounds like the latter to me.

If that is the case, then you are supposed to make contractual repayments, if its not the case, then Lowell have sent a standard letter to you, as they obliged to do under the terms of the agreement.

Make a complaint, tell them an increase in your payments is currently unaffordable, job done.

They bought a defaulted debt and an agreed repayment plan was in place. I will politely tell them that my situation has not changed and see what, if anything they say. Whatever happens the payments will stay the same unless they can find me a magic money tree.

sourcrates

Yep, that`s the way to go.