We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!
Santander Remortgage - Advice
mancdude
Posts: 46 Forumite
Hello,
We are currently with Santander on a 5 year fixed. The initial mortgage was taken out using Help to Buy. The term expires on 2nd Jan, so we've been working with a broker to remortgage with a view to paying the equity loan off in full.
The broker advised Santander was the better option for us and submitted a remortgage with further borrowing (to pay off equity loan) application with them. We've instructed a conveyencer and received the redemption statement from Target to move forward, however Santander have declined the application today and their reason is because we didn't apply directly.
The broker is quite annoyed at this as he says that they've mislead him as there was nothing to say he could not apply on our behalf, so he's raising the issue with the business dev at Santander. But where does this leave us? I'm concerned we've had a hard search conducted now and I'm loathe to keep applying via different routes. Does anyone have any advice?
We are currently with Santander on a 5 year fixed. The initial mortgage was taken out using Help to Buy. The term expires on 2nd Jan, so we've been working with a broker to remortgage with a view to paying the equity loan off in full.
The broker advised Santander was the better option for us and submitted a remortgage with further borrowing (to pay off equity loan) application with them. We've instructed a conveyencer and received the redemption statement from Target to move forward, however Santander have declined the application today and their reason is because we didn't apply directly.
The broker is quite annoyed at this as he says that they've mislead him as there was nothing to say he could not apply on our behalf, so he's raising the issue with the business dev at Santander. But where does this leave us? I'm concerned we've had a hard search conducted now and I'm loathe to keep applying via different routes. Does anyone have any advice?
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.9K Banking & Borrowing
- 253.9K Reduce Debt & Boost Income
- 454.7K Spending & Discounts
- 246K Work, Benefits & Business
- 602.1K Mortgages, Homes & Bills
- 177.8K Life & Family
- 259.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards