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ANY WEB SITE SUBSCRIPTION MUST BE CANCELABLE ONLINE
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MLW
Posts: 22 Forumite
How about a campaign to ensure that if you can sign-up to a service online (e.g. Graze, Sky channels etc.) you must be able to cancel online. This would mean you are NOT forced to telephone, and at your expense, a companies customers services to cancel - there should be a simple clickable 'cancel subscription' - no further questions or steps should be necessary. If you can buy online you should be able to cancel online.
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https://uk.help.graze.com/hc/en-gb/articles/115000308849-how-do-I-cancel-deliveries-of-my-subscription-boxes-
Usually the member posting the campaign has a petition going for people to consider.Mortgage started 2020, aiming to clear 31/12/2029.2 -
And you can cancel Sky online via live chat. Although their responses are glacially slow.MovingForwards said:https://uk.help.graze.com/hc/en-gb/articles/115000308849-how-do-I-cancel-deliveries-of-my-subscription-boxes-
Usually the member posting the campaign has a petition going for people to consider.1
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