ANY WEB SITE SUBSCRIPTION MUST BE CANCELABLE ONLINE 8 October 2021 at 8:01PM in Campaigns corner 2 replies 134 views

MLW

How about a campaign to ensure that if you can sign-up to a service online (e.g. Graze, Sky channels etc.) you must be able to cancel online. This would mean you are NOT forced to telephone, and at your expense, a companies customers services to cancel - there should be a simple clickable 'cancel subscription' - no further questions or steps should be necessary. If you can buy online you should be able to cancel online.

MovingForwards

https://uk.help.graze.com/hc/en-gb/articles/115000308849-how-do-I-cancel-deliveries-of-my-subscription-boxes-

Usually the member posting the campaign has a petition going for people to consider.

ItsComingRome

MovingForwards said:

https://uk.help.graze.com/hc/en-gb/articles/115000308849-how-do-I-cancel-deliveries-of-my-subscription-boxes-

Usually the member posting the campaign has a petition going for people to consider.

And you can cancel Sky online via live chat.  Although their responses are glacially slow.