ANY WEB SITE SUBSCRIPTION MUST BE CANCELABLE ONLINE

MLWMLW Forumite
22 Posts
Part of the Furniture Combo Breaker
Forumite
How about a campaign to ensure that if you can sign-up to a service online (e.g. Graze, Sky channels etc.) you must be able to cancel online. This would mean you are NOT forced to telephone, and at your expense, a companies customers services to cancel - there should be a simple clickable 'cancel subscription' - no further questions or steps should be necessary. If you can buy online you should be able to cancel online.

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