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Can an MP help?
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ellectrastar
Posts: 189 Forumite
Does anyone know if an MP can help with problems being experienced with a county council? If someone is not being taken seriously, or getting a response, can an MP get involved to try and obtain a resolution?
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What type of problem? There seems to be lots of suggestions to complain to an MP regarding parking charges so perhaps anything is possible.
I do know that including our Councillor when complaining about local social services actions regarding my MiL were very effective.I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
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Has the person gone through the council's formal complaints process?
If yes, then there is the option to escalate to the ombudsman.
I think it is likely to depend on both the issue and how pro-active the MP is, mine generally being as much use as a chocolate teapot. The suggestions in the parking ticket forum to contact your MP are more about trying to prompt a change in the law than MPs resolving specific case - or that's how I usually read it anyway.
All shall be well, and all shall be well, and all manner of things shall be well.
Pedant alert - it's could have, not could of.0 -
You need to be a little more specific as to the nature of the problem. There are circumstances where input from a member of the public can be legitimately ignored or disregarded.If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales0
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A complaint was made re: planning enforcement four months ago and they’ve done nothing to investigate. Their automated email says a written response is provided in 20 days. When the matter has been chased they blame having to help other departments for the delay.0
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Writing to your MP is unlikely to change that. With majority of people WFH delays are hardly surprising.ellectrastar said:A complaint was made re: planning enforcement four months ago and they’ve done nothing to investigate. Their automated email says a written response is provided in 20 days. When the matter has been chased they blame having to help other departments for the delay.0 -
Your local councillor would be more likely to be of help in the circumstancesIf you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales1
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I do agree with those advising to contact your councillor. They are usually really helpful. MPs also usually say things like they have a lot of business to attend to, etc. Which, to be fair, is generally true.Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.0
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You are living in a fantasy world if you think that all planning issues are going to be investigated ...
You should contact your councillors. MPs have no power over the council.1
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