Pension company sold out

One of my pensions (albeit a fairly small one) has changed its company - from Equiniti to XPS Pensions
I was not given any prior warning - the first that I knew was a letter this morning, asking me to register on-line
Should I be concerned ?
I have never heard of XPS !
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Comments

  • Brie
    Brie Posts: 14,130 Ambassador
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    Are you sure it's legit?  Maybe google to see if there's news of the buyout?

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  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
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    Why not Google XPS ? 
  • Malthusian
    Malthusian Posts: 11,055 Forumite
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    XPS and Equiniti are the same people. (See https://www.equinitipensiontrust.co.uk and note the group corporate name on the bottom.) So it's probably a change of name, not a change of company.
    I doubt there is any cause for concern, but if you're in any doubt as to whether the letter asking you to register online is genuine, you could ring the scheme via the number on your old paperwork.

  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
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    edited 16 September 2021 at 2:16PM
    Why not Google XPS ? 

    I have googled XPS and it does appear legit - but why was I not aware of this ?
    Surely - the original company (EQUINIITI - who are still trading) are obliged to inform its clients/pensioners ?
  • dunstonh
    dunstonh Posts: 119,189 Forumite
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    Pension company sold out
    I believe both companies were pension administrators rather than pension companies.  

    I don't believe Equinity have been sold to XPS (at least I haven't seen anything that says they have).  However, the employer that ran your scheme may have changed administrator from Equinity to XPS. 

    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Farside71
    Farside71 Posts: 106 Forumite
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    edited 16 September 2021 at 2:17PM
    These are pension administrators for generally large companies I think.  XPS is possibly the branding Xafinity uses now.  I think Equinity sold off Xafinity years ago.

    If you're part of a company scheme I would have thought you'd have some link to a website or something for the scheme, maybe you've missed a communication or they didn't communicate very well.  Pension administrators don't like spending money on things they can get away without spending it on.
  • OK - I emailed Equiniiti and received back a "message read" from XPS - I guess that it must be safe !
  • Alice_Holt
    Alice_Holt Posts: 6,094 Forumite
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    https://www.equinitipensiontrust.co.uk/

    https://www.xpsgroup.com/

    "....but why was I not aware of this ?
    Surely - the original company (XAFINIITI - who are still trading) are obliged to inform its clients/pensioners ?...."


    If you still have concerns contact them directly and ask them your questions.  
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  • https://www.equinitipensiontrust.co.uk/

    https://www.xpsgroup.com/

    "....but why was I not aware of this ?
    Surely - the original company (XAFINIITI - who are still trading) are obliged to inform its clients/pensioners ?...."


    If you still have concerns contact them directly and ask them your questions.  
    I have done 
  • Marcon
    Marcon Posts: 13,758 Forumite
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    Why not Google XPS ? 

    I have googled XPS and it does appear legit - but why was I not aware of this ?
    Surely - the original company (EQUINIITI - who are still trading) are obliged to inform its clients/pensioners ?
    No; you are in a trust-based scheme and that's the job of the trustees of your scheme.
    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
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