Delays to State Pension for Newbies

arnoldy

xylophone said:

Here's a revolutionary idea.

 They should require their staff to return to the office and do the work for which they are being paid.

Couldn't agree more, another public sector gravy train that is not customer focused and there is pretty much nothing that can be done about it.

german_keeper

I've worked in the public sector "gravy train" my whole life and I don't see much evidence of gravy in my life. Certainly salaries of £90,000 being described as not megabucks makes me chuckle a bit. I am very proud of the work I have done in my 39 year career; I have helped a lot of people many of them amongst the least well off in society and received many genuine thank yous in my time. I have absolutely no idea about the private sector because I have no experience of it. Always amazes me how many people who have no experience of working in the public sector consider themselves to be experts. 

xylophone

I am very proud of the work I have done in my 39 year career; I have helped a lot of people many of them amongst the least well off in society and received many genuine thank yous in my time. 

But this doesn't change the fact that the current situation amounts to a dereliction of duty and I fear that "gravy train" (in the sense of being paid for not doing  a job to even tolerable standards) may just about cover it.

german_keeper

xylophone said:

I am very proud of the work I have done in my 39 year career; I have helped a lot of people many of them amongst the least well off in society and received many genuine thank yous in my time. 

But this doesn't change the fact that the current situation amounts to a dereliction of duty and I fear that "gravy train" (in the sense of being paid for not doing  a job to even tolerable standards) may just about cover it.

You've done very well my friend. A full in depth investigation armed with all the relevant facts and evidence and those are your conclusions. I assume you have taken into account the massive intake of Universal Credit claims when the pandemic hit, which couldn't reasonably have been foreseen and planned for; the large amount of complex work created by the mistakes made on women's pensions in the past, albeit a self inflicted wound; the staffing reductions since 2010; the nature of the workforce due to "efficiency savings" ie less experienced and less well trained. 

Maybe the DWP has performed appallingly in the circumstances, maybe the DWP has performed brilliantly in the circumstances, maybe the DWP has performed as well as could be reasonably expected in the circumstances. I haven't got a clue because I don't know enough about it. 

xylophone

Regarding an enquiry, see my comment here

https://forums.moneysavingexpert.com/discussion/comment/78747169/#Comment_78747169

And I have not forgotten the concatenation of circumstances surrounding the late payment fiasco.

But it seems to me that the payment of state pensions to those who have newly retired  and look  to them as quite possibly a major  part  of their income should  have at least equal priority with those historic claims.

And I can see no excuse whatsoever for DWP staff to remain working from home if this arrangement is contributing to the chaos.

german_keeper

xylophone said:

I am very proud of the work I have done in my 39 year career; I have helped a lot of people many of them amongst the least well off in society and received many genuine thank yous in my time. 

But this doesn't change the fact that the current situation amounts to a dereliction of duty and I fear that "gravy train" (in the sense of being paid for not doing  a job to even tolerable standards) may just about cover it.

Why go to the expense of spending public money on an enquiry when you already know the facts. Just get the powers that be to bung you a few bob to tell them what the facts are and why. 

"But it seems to me that the payment of state pensions to those who have newly retired  and look  to them as quite possibly a major  part  of their income should  have at least equal priority with those historic claims".

At the same time explain to those powers that be why those useless senior managers at the DWP have got their staffing allocation decisions so wrong. You clearly have all the relevant information. Do you have a mole on the inside?

In all honesty I am perfectly open to accept the shortcomings of senior management in the Civil Service. My very simplistic view is that it seems to me that if you are responsible for a large organisation with thousands of staff and a multi million pound budget then the best people are going to go into the private sector and earn millions rather than the public sector and earn a couple of hundred grand and a decent pension.

xylophone

Just get the powers that be to bung you a few bob to tell them what the facts are and why. 

Which is why any investigation should be independent.

german_keeper

xylophone said:

Just get the powers that be to bung you a few bob to tell them what the facts are and why. 

Which is why any investigation should be independent.

But you know the facts, it would be a waste of public money.

Pollycat

Disregarding the last half dozen posts, the fact remains that - for whatever reason - people's state pension payments are not being processed in a timely manner.

Dazed_and_C0nfused

Maybe DWP are prioritising the arrears owed to hundreds of thousands of married women??

Not a good few months for DWP really