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Online subscription
Sally1576
Posts: 1 Newbie
Does anyone know the rules regarding online fitness subscriptions? I signed up to a company but its not for me and I cannot cancel. They don't offer the 14 day cooling off period apparently so now I'm stuck paying £6.99 a month
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Comments
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Hey @Sally1576,
Sorry to hear of this predicament. In general you should get that 14-day cooling off period since you ordered online. There are some exceptions (eg, if you've booked a leisure activity for a particular date).
Citizens Advice has outlined what you need to know here:
https://www.citizensadvice.org.uk/consumer/changed-your-mind/cancelling-a-service-youve-arranged/
Let us know how you get on.
Best,
MSE Laura F
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