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Sainsbury's self service machine takes toouch cash

qwert10
Posts: 188 Forumite

This has happened several times now. We are using up coins found at home and several times the cash machine took too much change. e.g. item was £1 it took £1.25. we both counted it carefully as third or fourth time.
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qwert10 said:This has happened several times now. We are using up coins found at home and several times the cash machine took too much change. e.g. item was £1 it took £1.25. we both counted it carefully as third or fourth time.
Did you immedialtly tell the member of staff? Should have been quite obvious that the receipt says you inserted £1.50 and you got 25p change instead of getting 50p or whatever.
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qwert10 said:This has happened several times now. We are using up coins found at home and several times the cash machine took too much change. e.g. item was £1 it took £1.25. we both counted it carefully as third or fourth time.
Or are you standing there putting in coins a few at a time and not all of them are being registered by the till? Like jon81uk just said - did you raise it with the staff member at the time? They might be able to check the machine and see if the excess coins are stuck in the mechanism or rejected as not identified.
I need to think of something new here...4 -
FWIW, this has happened to me as well - but I feel I a bit cheeky putting handfuls of 1ps and 2ps into the slot, and the loss is only a few pence, so I don't bother complaining.
The problem happens if you put the coins in too quickly. If you feed each coin in with a short gap between, it works ok (whilst a queue of irate shoppers builds up behind you!!!)
And I can confirm that you can use this technique to convert a limited amount of coppers into silver. For example...- Buy something for £1
- Put 90p in coppers into the slot
- Then put a £1 coin in the slot (making £1.90)
- You will get 90p change in silver
(Obviously, you have to put the coppers in first. If you put the £1 in first, it will close the coin slot and complete the transaction.)
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