Email contact details for Morrisons

edited 26 August 2021 at 9:52AM in Gone off!
3 replies 165 views
Angie116Angie116 Forumite
1 Post
edited 26 August 2021 at 9:52AM in Gone off!
I am moving to a new build in the Northampton area, but Morrisons say they don't deliver to the postcode on my new address (although I had no problems updating my details and getting a delivery slot for the postcode on Morrisons sister site Ocado).  There is no contact phone number or contact email address on Morrison's website so I'm not able to ask them why.    


  • Carrot007Carrot007 Forumite
    4.5K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    Why waste your time?

    They do not deliver there.

    Morrisons used to deliver to me but since they switched from delivering from their shops to using dedicated delivery centres, they do not. In fact there is your answer there without wasting other peoples time. (bar mine).

  • edited 16 August 2021 at 5:30PM
    sarah1972sarah1972 Forumite, Ambassador
    17.9K Posts
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 16 August 2021 at 5:30PM
    If they do not deliver to your new address then that’s that. But if you really want to contact them all the info is on their webpage. Ocado comes from a warehouse and Morrison’s comes from a store (‘at least that’s the case where I live so makes total sense that one would deliver and one won’t)

    Contact form here or Facebook them, or insta them or Twitter or call them from the phone number on their web address ? 

    Customer Services:
    General & Corporate:0345 611 5000

    Write to us

    Customer Service Department
    Wm Morrison Supermarkets PLC
    Hilmore House, Gain Lane
    Bradford, BD3 7DL

    I’m a Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected] All views are my own and not the official line of MoneySavingExpert.
  • GaleSF63GaleSF63 Forumite
    1.4K Posts
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    If it's a new-build it may be a new post-code that they don't yet have on their database. Try putting in a nearby but established post-code and that will tell you whether they deliver to the area and then it's just a matter of waiting till they update. 
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