Email contact details for Morrisons 16 August 2021 at 5:00PM edited 26 August 2021 at 9:52AM in Gone off! 3 replies 165 views

Angie116

I am moving to a new build in the Northampton area, but Morrisons say they don't deliver to the postcode on my new address (although I had no problems updating my details and getting a delivery slot for the postcode on Morrisons sister site Ocado).  There is no contact phone number or contact email address on Morrison's website so I'm not able to ask them why.    

Carrot007

Why waste your time?

They do not deliver there.

Morrisons used to deliver to me but since they switched from delivering from their shops to using dedicated delivery centres, they do not. In fact there is your answer there without wasting other peoples time. (bar mine).

sarah1972

If they do not deliver to your new address then that’s that. But if you really want to contact them all the info is on their webpage. Ocado comes from a warehouse and Morrison’s comes from a store (‘at least that’s the case where I live so makes total sense that one would deliver and one won’t)

Contact form here https://www.morrisons.com/help/form/contact-us/online-shopping/orders-and-deliveries/i-would-like-to-make-an-amendment-to-my-delivery-order or Facebook them, or insta them or Twitter or call them from the phone number on their web address ? 

Customer Services:

0345 611 6111

General & Corporate:0345 611 5000

Write to us

Customer Service Department
Wm Morrison Supermarkets PLC
Hilmore House, Gain Lane
Bradford, BD3 7DL

GaleSF63

If it's a new-build it may be a new post-code that they don't yet have on their database. Try putting in a nearby but established post-code and that will tell you whether they deliver to the area and then it's just a matter of waiting till they update.