What happens when nothing turns up?

reehsetin

i went to exhibition at beginning of november and randomly entered a competition for quite a high value item,
they rang me later in the day to say i'd won, fantastic, they said they'd email me confirmation (nothings come) and it would be with me by end of november (nothings come),
dont know what to do, know someone who works for the company in question and he's looking into it but dont know how much he can do because its usually promotional companies that do the events
really eager for it to come and worried because i have no proof, what do i dooooo

cat9586

Hmm toughy, ring them. Explain that you had a call from them and still haven't heard anything. Im sure they can chase it up with the promotional company. Good luck.

reehsetin

thanks, its only been a week since my friends been chasing it up, i know its just me being impatient
ill give it till mid week i guess then chase it up with the company direct


so frustrating because it can be a sat nav aswell and was so handy as both brother and mum need satnavs in december/jan, we've already had to buy one because we couldnt wait!

reehsetin

just had a brainwave, would it be more beneficial to contact the exhibition organisers?

kipper_2-2

Contact as many people as you can to do with the prize, someone will have to give you a straight answer, if you can call them even better as emails can be ignored, its harder to ignore a person "face to face" so to speak


Good luck with getting your prize

Happy_shopper

Sorry to hear you're having problems. If you try contacting them a couple of times and they don't get back to you, say you're going to contact these people:

http://www.isp.org.uk/contact.php?pid=21

If they still don't get back to you, contact the ISP and they should help you to sort it out. ('If you have a problem with an individual promotion and think that it should be investigated, please email us at [EMAIL="complaints@isp.org.uk"]complaints@isp.org.uk.'[/EMAIL])

Good luck.

queensway_boy

Happy_shopper wrote: »

Sorry to hear you're having problems. If you try contacting them a couple of times and they don't get back to you, say you're going to contact these people:

http://www.isp.org.uk/contact.php?pid=21

If they still don't get back to you, contact the ISP and they should help you to sort it out. ('If you have a problem with an individual promotion and think that it should be investigated, please email us at [EMAIL="complaints@isp.org.uk"]complaints@isp.org.uk.'[/EMAIL])

Good luck.

Very good organisation:T

reehsetin

Happy_shopper wrote: »

Sorry to hear you're having problems. If you try contacting them a couple of times and they don't get back to you, say you're going to contact these people:

http://www.isp.org.uk/contact.php?pid=21

If they still don't get back to you, contact the ISP and they should help you to sort it out. ('If you have a problem with an individual promotion and think that it should be investigated, please email us at [EMAIL="complaints@isp.org.uk"]complaints@isp.org.uk.'[/EMAIL])

Good luck.

fantastic idea thank you!!

reehsetin

kipper wrote: »

Contact as many people as you can to do with the prize, someone will have to give you a straight answer, if you can call them even better as emails can be ignored, its harder to ignore a person "face to face" so to speak


Good luck with getting your prize

thanks, ive just emailed the event organisers if they ignore me ill ring in a few days (there is a number for event related stuff on the website)

reehsetin

result! nokia just called (the event organisers must have forwarded my email on), said there had been a big problem with stock and it should be with me within 2 weeks
i told them fine was just worried that i hadnt had any confirmation but they had all my details there

froggy_girl128

I'm still waiting for a comp I won in April in Yours magazine I contacted yours who gave me the telephone number of the people that put the comp in and they have to contact the company who should send the prize. I have called around 6 times and every time "someone will get back to you" I have just called them today and they said they will call back tomorrow.