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All the documents have been checked off but still no offer why?


I was wondering if anyone experienced the same, we submitted btl with NatWest on 14 of May. All the documents have been checked off on application tracker weeks ago, and MB calls NatWest everyday for us to chase for the past 2 weeks, but NatWest always told MB everything is fine, you’ll have offer today or latest tomorrow… but we are getting the same message for the past two weeks,and MB seems can’t find out what caused the delayed as BDM always tell him there’s no problem…
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@tracy_l Natwest has been pretty quick the last month so 2 weeks with no movement or further queries does sound a bit odd. I haven't done a NatWest BTL in a few months though, only resi.Anything unusual/non-standard about the case at all? Non owner-occupier?
I am a Mortgage Adviser - You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
PLEASE DO NOT SEND PMs asking for one-to-one-advice, or representation.
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When was the valuation done and do you or your broker have the results?I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.0
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tracy_l said:It a remortgage btl and currently has tenants as well. If there’s anything wrong, will BDM tell our broker everything is fine? @K_S
I am a Mortgage Adviser - You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
PLEASE DO NOT SEND PMs asking for one-to-one-advice, or representation.
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kingstreet said:When was the valuation done and do you or your broker have the results?0
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Not accusing you of malfeasance, but my MB had told me that if the bank suspected wrong-doing they wouldn't tell the MB clearly. And even if the MB was told, that they could not tip off the applicant.0
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lonibra said:Not accusing you of malfeasance, but my MB had told me that if the bank suspected wrong-doing they wouldn't tell the MB clearly. And even if the MB was told, that they could not tip off the applicant.0
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Showed offer issued in online tracking today! Yay! So happy!1
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