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Boots return process for online purchases collected in store?

itm2

itm2 Posts: 1,415 Forumite

Part of the Furniture

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2 July 2021 at 10:17PM in Shop but don't drop

I've just ordered something from Boots, for collection in-store, but have realised that I've ordered the wrong thing. I can't find a way to cancel the order. Does anyone know what the Boots returns process is for online purchases which are collected in-store?

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unforeseen Posts: 7,372 Forumite

3 July 2021 at 7:45AM

The way I read https://boots.syn-finity.com/2016/uk/?&category=How to return items you can return/reject it when you go to collect it

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itm2 Posts: 1,415 Forumite

3 July 2021 at 11:46AM

Thanks for that. I'll pop in and have a chat with them....

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