Boots return process for online purchases collected in store? 2 July 2021 at 10:17PM in Shop but don't drop 2 replies 31 views

itm2

I've just ordered something from Boots, for collection in-store, but have realised that I've ordered the wrong thing. I can't find a way to cancel the order. Does anyone know what the Boots returns process is for online purchases which are collected in-store?

unforeseen

The way I read https://boots.syn-finity.com/2016/uk/?&category=How to return items you can return/reject it when you go to collect it

itm2

Thanks for that. I'll pop in and have a chat with them....